All Eyes Over Here — mismatched dress, no refund and no response

Address:

400092

They sent me wrong dress, i had already paid the amount and when i texted them after receiving the parcel that it was wrong one, they stopped reading my messages after that..
Its been more than 5days and there is no response... Message gets delivered and they are online but donot read and reply.
We cant call cz they have disabled it and messaging is the only way... Nd they arent responding at all...