All Eyes Over Here — no reply cheap products no refund

Address:	5ganesh krupa chawl,sarvodaya nagar,bhandup west,mumbai 400078, Mumbai City, Maharashtra, 400078
Website:	aeoh

I ordered a product bt received a product whose material was of poor quality...they say they dont give refund hence i asked for exchange...they asked me to send the damaged product back within 3 days of delivery...its been 7 days since i sent it to the company nd nw none of the staff replies nor they send me the exchange product even dont give me refund.when i asked for help via call the lady was too rude saying it was nt her responsibility