| Address: | Mumbai City, Maharashtra, 400068 |
I had placed an order to this instagram shopping site called as above mentioned on the 10th May 2019. I had asked about return policy etc, and she replied saying it was "truly representative" and hence no refund but i can exchange if i wasnt satisfied with the material etc. I received the package on 15th May2019 and saw it once i reached home. The Pictures uploaded and the products looks completely different and was horrible. I texted her again asking for a refund or an exchange and there was hardly any reply from her. She said no refund as it was truly representative but it wasnt. The material wasnt the same as mentioned, nor was the design and pattern, and over all gave a horrible look. I speak Rs. 3000/- on it and there was absolutely no reply from her side. I cannot even use it as it looks like costumes and not lehangas. This has mentally traumatised me as I used the money I saved up to buy clothes for my friends wedding and now the wedding is also over. Please help
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And yaa one thing more from last 2 day i was regulary trying to call you and message you on your whatsapp number but they did not answer any messg .so please take strict action against them.