All Eyes Over Here — paid for product but not received

Address:	All eyes over here, A1, NEELA, KIRAN RASHMI NEELA SOCIETY, PREM NAGAR, BEHIND ZUNKA BHAKAR,, 400092
Website:	www.instagram.com/ethnicize/?hl=en

I had placed for an Instagram order(Ethnicize) for Lehanga on 12th January 2019, and Paid Rs 1800 in cash, When i received the product, it looked nothing like in the picture posted on Instagram so i returned it, They said only exchange policy is there .
On 30th Jan, i exchanged with another product which cost 1700 for which they asked me send 50 Rs again for delivery. Now its been 25 days, I have called them many times, messaged them hundred times but no reply from them after seeing my message. I need help to get my money back