All Eyes Over Here — they are the biggest crooks, please take action against them

I had ordered an outfit through instagram. What was displayed on their handle and what i received was completely different. They claimed on the the handle the outfit is semi-stitched, however what i received was a poor quality stitched fabric. Hence, i decided to get it exchanged (As they have no return policy). They asked me to pay rs 150 for the courier and send the outfit back. I chose a different outfit for exchange and paid the remaining amount to them. I was shocked when i received the parcel, they sent the same outfit back again. I sent it back and asked them to give the right product. To my utter disappointment, they sent the same outfit again. Now, when i'm trying to reach them i have no response from them. The have neither refunded me nor given the right outfit, not to forget all the courier charges i had to bear. They are big time cheats and they are running a scam business. They are deceiving people and giving them poor quality goods, and not refunding them. I have lost rs 3000 in this process. I strongly suggest people to block and report them. Serious action should be taken against them!