All India Institute Of Medical Science [AIIMS] — exam fees payment done of rs1500 but aiims website - norcet saying payment is incomplete.

Have made final registration payment of rs 1500/-. I got the payment successful receipt from the bank and the payment url, also the money got deducted from my bank account. Once the page redirected, it goes to step 3 showing payment incomplete.
Payment date 13 august 2020
Time -9.39pm
Sbi other card
Transaction id - 130820
Name:- sneha tom
Candidate id - [protected]
Applied for :- nursing officer recruitment common eligibility test (Norcet 2020)

Bank msg:-
Br-axisbk:
Your a/c xxxxx is debited with rs 1500.00 on[protected]:39:30 at pur/aiimsothdrcard/mumbai. Avbl bal is rs xxxxx. Call [protected] for dispute.