All India Institute of Medical Science [AIIMS] Customer Care
All India Institute of Medical Science
Customer satisfaction rating: 3%
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COMPLAINTS

All India Institute of Medical Science [AIIMS] Customer Care

All India Institute of Medical Science

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Address
Ansari Nagar East
New Delhi
New Delhi District
Delhi
India - 110029

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6590 0669  [Call Centre]
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Mobile:
Mobile:
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Fax:
Fax:
+91 11 2658 8663  
+91 11 2658 8641  

Additional info
Customer satisfaction rating
3%
Complaints
349
Pending
0
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

All India Institute of Medical Science [AIIMS] related photos (54)

All India Institute of Medical Science [AIIMS] Complaints & Reviews

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All India Institute Of Medical Science [AIIMS] — inappropriate act by a doctor towards a girl

 Ansh Goel on Sep 14, 2018
The patient went to the doctor was a girl it was around 11 she was suffering from mild fever. According to the girl the doctor was constantly looking at her private parts and touching her hand again and again even after finding the mere. The doctor has to give a injections m he insisted the patient to tale the injection on the thighs after denial he tried again be saying it would have a good effect to the body bt the girl refused. The girl is presently preparing for neet so she knew that he found the nerve. The girl is very upset from this act of doctor seeing her like this. I want the authorities...
Complaint comments  Read comments Complaint category Doctors

All India Institute Of Medical Science [AIIMS] — rare disease cases

 NIRAJ MEHRAULI on Sep 6, 2018
I suffered from mycetoma, this is rare disease in india. Aiims delhi
Decided to operate that part but the doctor or admin of surgery deppt extend my date all times and they told this is common disease and why u r coming in aiims for this disease but this disease is very dengerous so i decided aiims is better, if the dr tell me the first time this statment than i have to chhose another option but after six months u tell me choti choti bimari ke lie bhi aiims aa jate ho, sir if the disease is common than why the all doctor told me u have required immediate treatment....
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — ent

 mrdul dwivedi on Sep 5, 2018
Sir mere ear ka checkup hona tha aaj to aaj akhiri checkup hona tha tha to unhone date lene ke liye bola to main next checkup ke liye date lene gya to bo 2020 ki date de rhe...
Pls help me sir 🙏 main bahut pareshan ho gya hu sir nd yaha ke staaf se bhi koi bolta yaha jaiye koi bolta baha jaiye koi ek baar me sahi information hi nhi de pate... Reaply me nd help me sir.. Thanks...
Complaint comments  Read comments Complaint category Education

All India Institute Of Medical Science [AIIMS] — reports pending from 10th april 2018

 Harish Mulchandani on Aug 19, 2018
Complaint aiims delhi

I have deposited money to aiims delhi for a test suggest by aiims doctor, i have given my blood sample on 10th april 2018, now it has been 04 months no reports as on date, how aiims delhi is doing treatment of patients bagwan bharose.

My test reports are pending from past 04 months, test name blood cnc - serum anti achr ab, date of test 10th april 2018, very disgusting.
Uhid[protected]
Harish mulchandani
Mob [protected]...
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — services and management

 jjaiswal22 on Aug 14, 2018
My father is a cancer paitent (Irch 216626) its been 3 weeks we are marching around hospital and nothing has been done, he has a blockage somewhere in gall blader and he is suffering from joundice because of it he became too week and should be treated in priorty but each time we visit hospital weget a next date.

They have nothing to do with case's criticality paitent suffer a lot due to this behavior....
Complaint comments  Read comments Complaint category Government Organizations

All India Institute Of Medical Science [AIIMS] — reports not provide by aiims [Resolved]

 Mohit Khatri on Jul 26, 2018
Dear concern,
Myself mohit khatri, mob.[protected],
I have admitted my father in law on dated 16-jun-18 at aiims file no.623/ct/18-19 c. R. No.120459 (See attached bill for reference).
I have claim this amount to my family health plan insurance tpa limited & they have demanding me to submitted below mentioned document.
But when i demanding aiims to provide me these document from account dept (Room no.105) they denied me to give any kind of document (Below mentioned) except final bill.
These documents are necessary for approving my claim reimbursement by family...
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — negligence and corruption and illegal behaviour

 devansh hospital on Jul 15, 2018
में mithlesh gupta निवासी c 133 टॉप फ्लोर आनंद विहार दिल्ली 110092. अरुण अगरवाल द्वारा एक झुठा मुकदमा क्वार्सी थाने अलीगढ में 0609/2016 FIR no है . जिसमे धराए 498A, 323, 504, 506, 328, 307, 427, 316, 3/4, 66
जिसके आधार पर देवांश हॉस्पिटल और अलीगढ अल्ट्रासाउंड सेण्टर के आधार पर मोनिका...
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — operation denied to my employee raju singh

 Suresh Kawar Jain on Jul 13, 2018
My employee Mr. Raju Singh was admitted to AIIMS hospital in Emergency ward in Jodhpur (Rajasthan) at around 18.30 P.M on dated 3.07.2013 vide admission card no. AIIMS/JDH/2018/07/001860 because his left hand went into conveyor belt while operating the machine. There were multiple fractures and vascular disorder and skin torn problems . The Asst. Doctors present at the hospital informed us that we need all three Doctors to operate him viz Orthopedic Surgeon, Plastic Surgeon and Vascular Surgeon and hence you have to wait and have told us to wait for 2-3 hours .Around 10 o clock in the night we were...
Complaint comments  Read comments Complaint category Doctors

All India Institute Of Medical Science [AIIMS] — about your security guard name is madhu sisodia

 jatin solanki on Jul 10, 2018
The security guard doesn’t have manners how to treat patient and attendant.. they are doing misbehave..the all attendants are unhappy with the security guard.. the security guard are using local language they can’t using hindi.. I learn about your firm.. the KORE Security Services are very popular.. bt some person will damage your reputation... in morning the other security guard mr.mahendra bhannga also using abuse words against me . The whole staff of Kore Security Services has supporting him. They are forcing me to fight.. they all are doing misbehave.i am not happy with your security Service.....
Complaint comments  Read comments [2]Complaint category Security Services

All India Institute Of Medical Science [AIIMS] — scam

 baniyaboy@91 on Jul 7, 2018
There is a scam running by the staff of the aiims hospital. They firstly talk to the patients that they provide the treatment very easily provided spending some money and the patients ready for this because they need the treatment. And also told that they know the doctors so your don't face any problem but as the money paid by the patients they neither provide the treatment nor return the money to the patients and I also came under this scam.
So. I request you to make a committee and take strict action against them, if you ask then I can give you details of the 2 aiims'S agent....
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — I have received a date of 2024 for minor ear operation

 devender36 on Jul 5, 2018
I had posted a complaint on 28th june and as per your direction i have tweet to ministry of health and family welfare shri jagat prakash nadda and i had submitted a complaint but they have no any response from his side,
In brief, my wife is suffering from ear problem and doctor give us date for minor operation in 2024. I am also attaching doctor prescription for your ready reference....
Complaint comments  Read comments Complaint category Health & Beauty

All India Institute Of Medical Science [AIIMS] — dr. not treated me.

 Karuneshwer tiwari on Jul 5, 2018
I 'm going to aiims in skin dermatology department. And dr. Consult to me your milia will be remove on you skin and refer to me in minor ot and i daily gone a morning time and wait till evening upto 6:00 pm but dr. Jitender not cure to my problem and says you again come tomorrow. And misbehaving to me and not caring to other patient. And all minor ot staff behavior is very rudely. And very careless. And looser. I hope you will take a action on that situation because it has not fair....
Complaint comments  Read comments Complaint category Doctors

All India Institute Of Medical Science [AIIMS] — no management in cardio opd department

 Shubham Saxena on Jun 28, 2018
I visited first time as a cardio patient in aiims delhi. There was no management in opd even the hall area was full of crowded and patient were laying down on the floor and opd started from 11.30 am and i got the doctor consultation in the 9pm late night. Is is the good management. No one is caring who is going to die.
Please improve the opd management for your ref please find the video as an evidence....
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — I have received a date of 2024 for minor operation

 devender36 on Jun 28, 2018
My wife is suffering from ear problem and i was visited several times in hospital and final doctor delayer the he have to do some small operation to relief from ear problem and he give us a date and call us in 2024. When i ask to doctor why you give us so long time for operation but he no respond
My i request please resolve my problem as soon as possible...
Complaint comments  Read comments [2]Complaint category Home & Garden

All India Institute Of Medical Science [AIIMS] — pathetic management, and unprofessional staff

 Vivchauhan on Jun 28, 2018
Visited this so called ‘best hospital’ on 27th june to get my mother’s treatment done in orthopaedic department. Got the appointment done almost 2 months in advance and called my parents from uttarakhand (Almost 400 km away from delhi). First security guard asked us to wait in the queue and said that somebody will come to collect the opd card. After waiting there for about 2.5 hours (Nobody came), and when i saw people just going inside to submit their cards, i again asked the security personnel if there is something to be done or i also can just go in. He again said the same thing to wait...
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — about the doctors/ interns in management.

 Neha Kanv on Jun 27, 2018
I am very disappointed with the management/faculty of aiims. No use of taking online appointment when you have to wait for hours. Some doctors are very rude specially the interns. They don't have the time to listen to the patients problem. No importance of others time which being wasted because of them. Kindly look into the matter and try to provide the solution....
Complaint comments  Read comments Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — complaint against gynecology department

 Sampreet Gaur on Jun 26, 2018
Dear sir,
I am a patient of gynecology department in aiims. I am writing this note to draw kind attention of management towards pathetic behavior of junior/residential doctor towards patient. The doctors treat patients in very bad way, always shouting or passing comments if any question is asked from them.
Many doctors in opd and in ivf lab do not even know how to operate ultrasound machines. If i am not wrong than only the complicated cases or the cases referred by other doctors (From different hospital team from all over india) are taken up by aiims gynecology doctors team. Than...
Complaint comments  Read comments [1]Complaint category Hospitals

All India Institute Of Medical Science [AIIMS] — doctor duty

 RISHI CHAND Gupta on Jun 23, 2018
Sir i took follow up appointment for today 23 june 2018 eye opd room no 39 a, i went on time, i was there for hours, for few minutes i went for washroom that time my no. Came 11:15 dr gaurav (39a saturday/wed) made me absent. When i came then i waited for last then i talk to him he just denied to attend me and told come next time, he left room 11:35.
>is that time for a dr to leave hospital? While everyone else was attending their patient upto 1pm.
>is his personal life is more important than his profession?...
Complaint comments  Read comments Complaint category Doctors

All India Institute Of Medical Science [AIIMS] — 30 patients in a day

 sunilkumar18feb on Jun 22, 2018
My uhid is[protected]
I have problem urine related i got treatment from 5 doctors at last i thought i should go to aiims they will suggest and solve my problem.
I request for appointment on 20-06-18 and i get appointment after one day 22.06.18 and i went to counter and for get new card after 2 hours i get new card and i went to room no.1 floor-5 they refer me to urology dept. I went to prc counter i reached their at 10 am. And counter open at 1.30 pm i wait enough for meet to doctor but when i reached at counter and my turn comes they said me all slots are book now u cant get appointment...
Complaint comments  Read comments Complaint category Health & Beauty

All India Institute Of Medical Science [AIIMS] — staff nurse/warden shouted and misbehaved with patient at 3 am

 anukit2104 on May 31, 2018
Hi,

This is to bring you in notice that my wife anupama sharma had an operation yesterday and she is admitted in the hospital in gynae ab3 ward bed number 25 3rd floor emergency building aiims. During late night around 3am a staf nurse or a warden has badly shouted on my wife who is a patient and recently got conscious after operation. Because of that staff loudness and rude behaviour all other patients got disturbed and wokeup... I want to complaint against the unprofessional attitude of that staff who donot understands the delicacy of patients health and who abuses the patient...
Complaint comments  Read comments Complaint category Hospitals

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All India Institute Of Medical Science [AIIMS]
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