All India Institute Of Medical Science [AIIMS] — Inicet application status and refund

This is the third time I am putting forth a complaint . My payment went through but I still could not complete my application in the window period given which ended on 18 th May 2021 . It did not allow me to choose my Karnataka domicile and hence proceed . I tried it on both 17 th and 18 th May and it said registration closed when I had received an email saying I could complete it on or before 18th . I have already paid twice, have not got a refund, am not able to contact anyone at AIIMS and am frustrated . Please fix your site and enable us to complete our applications and refund our money as well if payment has occured more than once . Such a disappointing experience . Below I have attached a picture of what my dashboard looked like on 17 th ( date and time is present on the bottom right of the screen) even if the registration was supposed to close on 18th