All India Institute Of Medical Science [AIIMS] — Nursing rude behaviour

Address:Delhi

My sister is admitted in D-1 Skin ward and waiting for pulse form last 4 hours but nobody is there to entertain us. I went there to nursing staff for request but nobody is ready for support just giving excuse that today we are not on duty my duty ends now.
Again if i am going they start shouting on me which is not a professional way to talk to anyone poor nursing staff. Please do something for quality improvement.
My contact number is -[protected]
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    All India Institute of Medical Science [AIIMS] Phone
    +91 11 6590 0669 [Call Centre]
    +91 11 2658 9999 [IVRS]
    All India Institute of Medical Science [AIIMS] Address
    Ansari Nagar East, New Delhi, Delhi, India - 110029
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