All India Institute Of Medical Science [AIIMS] — payment done twice, request for refund

Address:Bhandara, Maharashtra, 441904

Dear sir,
I have enrolled my daughter for the aiims 2018 exams and have made the payment twice. First time due to technical problem the payment got debited but could not proceed further. Had to pay for the second time.
Let me know as to when i will get the refund.
Candidate id: [protected]
Regards
Gaidhane c. A.
[protected]
Unsuccesful tranasaction
Merchant id - mopsamsnd
Pay id - [protected]
Pci ref. No. Lcnb[protected]
Ref. No.: cpc8016323
Dated : 06/02/18.

Succesful transaction
Merchant id - xnchffamsed
Pay id - [protected]
Pci ref. No. Lcnb[protected]
Ref. No.: [protected]
Dated : 07/02/18
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All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
Complaint comments 

Comments

The failed transaction money has not been refunded due to the lackadaisical attitude of the concerned officials.
I was informed that the money would be refunded within ten days of transaction
But still no money has been refunded
I request you to please see to the problem or else I will be left with no other option but to move to the court.

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