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I have applied for AIIMS pg exam .had made 2 transaction one is failed transaction. Requesting to refund the amount

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My father is a cancer patient...and we are trying to start his treatment in aims...bt they everyday delays the treatmnt. ..nd always ...do misbehave with the patient. ...today. ...They misplace our one of his file ..which is very important. ...This shows their irresponsibility towards their work and someone's life
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