Allahabad Bank — About covid19 loan

Address:

Vill+p.o-Akshyanager(Basantimaidan),p.s-Kakdwip,Dist.-South24pgs,pin-743347,west bengal

I have a account in kakdwip allahabad bank, IFSC-ALLA0212272, A/C no-[protected], I have applied for a covid19 loan but the branch manager does not take any action to pay me the above said loan, so sir i request you to take a strong action against the branch manager for him i could not restart my business, and I could not pay my employees salary.so sir please help me.