Allahabad Bank — misbehaving and refusal for work

Address:

Vaishali, Bihar, 844101

I am pension a/c holder of your bank having cbs a/c no. [protected]
On 13/04/2018 i have visited your r. N collegee branch chouhatta hajipur for updating my passbook but the staff deputed there simply refused to do as i was not the reporting branch customer. When i asked for refusal he was yelled at me and other staff was simply encouraging his misdeed. I was shocked of the behave of your wards. He don't know even basic etiquttes of his job what your bank is giving to us such types of attitutes and misbehave and what you will do instead putting of customer code of conduct simply on paper.
I am making this complain for some positive response from bank management to make your staff responsible for the meaning of cbs.
Very sadistic approach for serving pensioners as well as senior citizens.
Your cust mar (Dying by pain)

Mina sinha
M. No [protected]