Allahabad Bank — money not refunded

On 23rd i purchased a watch from amazon but i cancelled it soon the money got deducted from my account but it doesn't get refund while amazon claims that they had refunded the money they provide the refund no.
While i tried several time to contact with allahabad bank through email and phone number bt they don't give proper evidence. I am just waiting from a long time.
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Last payment of self IMPS on 08/09/2018 is not transfer till right now.It is very bad why you Everytime you detect money my A/C ¬ transfer to other A/C so plz kindly request my complain plz transfer the money as soon as you.

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    2, N. S. Road, Kolkata, West Bengal, India - 700001
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