Allahabad Bank — no received cash from atm but debited from account

Address:

Nadia, West Bengal, 741202

Dear sir,
With due respect i, mr. Priyajit ray beg to state that yesterday (2/11/17) debited rs.14000.00 from my bank account as i swiped twice my debit card into state bank atm for cash rs 7000 and again rs.7000 respectively but no money received from sbi atm (Halishar branch) and then showing on atm monitor "unable to process the transaction". So today i went to nasra branch of allahabad bank to register my complain but manager said me casually to wait till 7 days for doing complain. I am not satisfied bank service & feeling helpless.

Therefore i shall be highly obliged if have a look at this and do the needful action because i am facing lot of financial problems. I can give all supporting documents if required.
Thanking you.

Best regards
Priyajit ray