Allahabad Bank — Not reply my claim form pmjby

Address:Opposite laxmi nursing home,kilburn colony ,hinoo Ranchi , Jharkhand

They didn't reply my report about my claim form pmjby.Also they didn't provide the Policy number.when I ask for my policy number they just say link not available or print machine is not working and ect. I . I am going to bank daily but they didn't provide me anything accept his rude behaviour .
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    Allahabad Bank Phone
    +91 33 2231 9144
    Allahabad Bank Address
    2, N. S. Road, Kolkata, West Bengal, India - 700001
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