Allahabad Bank — Not satisfied with your service and rude behavior for the manager uses abuse language

Address:

Gurdaspur, Punjab, 143521

Myself Sachin gupta form Gurdaspur. I have current acc with your bank. Now days there are a problem of cash. Sir on dated 19/11/2016 I visited your Gurdaspur(Punjab ) branch for cash through check then they told me only 5000/ rs cash is given to you. i agree for that because i need some urgent cash sir current account limit cash is 50, 000/ in a week . Today dated 21/11/2016 when i visited the bank then i stand near about 2 hr outside the bank the bank workers enters only 10 to 15 customer to the office and rest were standing outside the bank they take the photograph for their smoothly work but when I enter to your bank after waiting long hours . I ask for cash though check the they told me only 5000/rs is given to you I said I want 10, 000/ rs because I am current account holder and my limit is 50, 000/ rs per week as per the RBI guidelines. There is no rule you give only 5000/rs every day . then bank manager uses very abuse language with me and ask go outside I did not gave you any cash go and complaint against me to anyone I don’t care. Sir plz tell me how much cash given to every customer for each day is there any restriction only 5000/ cash is given to customer. I think they uses the enough cash given to their known customer. Plz make it sure if they did not do their duty properly take some necessary action for their employ. Again I request you assure me the work is done properly and according to the instruction given by your higher authority otherwise I go for the consumer court and also ask you though RTI for detail of the last 10 to 12 days working .

regards
sachin gupta
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