Allahabad Bank — passbook not printing

Address:

Kaithal, Haryana

I have give the passbook to my son for updation and my son visited your branch for updation of same but your branch swo-a denied stating they will update when your father came and they only update the latest balance update as entry pending alot and my son complaint in this regards to branch manager but he also not listen and denied to rendering the service so kindly take appropriate action and solve my issue.