Allahabad Bank — refund amount not received

Address:

VILL- RAJNAGAR P.O- CHETUA RAJNAGAR, RAJNAGAR, Birbhum, West Bengal, 721211

I am Suman Bhukta, my account number [protected], IFSC code ALLA0210950, Rajnagar branch.For online order in amazon i Made a transaction on 8 August 2019, amount of Rs.4449/(including pickup charge Rs.100/) through Amazon. later I cancelled my order. Amazon says refund initiated In 10th August 2019 but it not credited in my account, then I call Amazon customer care, they give me a reference ID 261381 and said that it already processed by bank . But money not credited in my account still now.My order details[protected].


I heartly requested to take necessary staps as soon as possible. thanking you.

Truely Yours,
Suman Bhukta