Allahabad Bank — refund process

Address:743425

I shopped in amazon.. I cancelled it and they sent reference number for this product refund... This 10 months go.. But no refund credit in my account..
My account number [protected]
Ifsc code alla0211203
I shopped in 8th february 2018..
My reference number is[protected]
This is neft payment by amazon support in india...
Pls help.. I want my money back..
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Date 25.11.2018 Transactions failed Due to electricity cut .Amount does not exist .but amount Rs.10018.00 is debited from my account my account number is [protected] IFSC CODE ALLA0212017 SUPELA BHILAI DURG CHHATTISGARH BRANCH .Please help me. My mobile no. [protected]

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    2, N. S. Road, Kolkata, West Bengal, India - 700001
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