Allahabad Bank — refund process not initiated

Address:Bhopal, Madhya Pradesh
Website:amazon.in

I contected amazon and they asked me to fill this form. i was suppose to get my refund on 17/01/2019 of Rs 339 but i haven't got it yet.

referance number of my refund is 815615

according to amazon they have proceed there part of the prosess but there might be some error in bank prosess.

please try to resolve this problem as soon as possible

and please give me my refund
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    Allahabad Bank Phone
    +91 33 2231 9144
    Allahabad Bank Address
    2, N. S. Road, Kolkata, West Bengal, India - 700001
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