Allahabad Bank — refund related

Address:

mo mewatiyan gonda, 271001

Dear sir date, 02.11.2019
Mere account me amazon se refund keya hua rupya nahi aya, jab ki amazon ne 18.10.2019 ko mere account me 489 rupya transfer keya tha, jiska refrence transution ka - 1d85urx70000k1aas6ws. Bataya gaya hai.
Mai branch ofice bhi gaya magar waha koi sunwai nahi hue.

Allhabad bank gonda (U. P.)
Account holder name :- jalaluddin khan
Account no. [protected]
Iifc code:- alla0210137

Plz salve my problom thanks
Jalaluddin khan