Allahabad Bank — Regarding opening of auto sweep/flexi account

Address:

NCL KHADIA Shaktinagr Sonbhadra 231222

I have a salary account in Allahabad bank having IFSC code ALLA0211088 since last 25+ years . I have requested for activation of Auto sweep / Flexi service 4-5 times ( in last 3 months ) in writing to bank but every time bank staff/manager have given statements like network issue, we will do it do submit application etc etc but haven't done that which I am not expecting from bank. Its also very difficult for me to go bank frequently as my age is 59+ years. having problem in leg. So its my request to please look into the matter on urgent basis.

Name : Geeta Devi
Employee : Coal India ( NCL )