Allahabad Bank — Staff behaviour

Address:

Balachour, SBS Nagar, Punjab

I visited branch today on date 14.2.21 and i saw main door of the banck was locked from inside. I knocked the door but no one was responding. I waited their almost 15-20 mins but no one was bothering.

After that someone informed me this is lock cause of lunch time. As per my knowledge their is no perticular lunch time in banks. Staff may have lunch without intruption of customer service.

This was happned with me twice. No one have this much of time to wait 1 hr. Staff is responsible of customer service but they even not bother to answer me.

Plz take corrective action on it. I waiting for your response ASAP.