Amazon Pay — refund

Rs 291.8 has been deducted while unsuccessful recharging through amazon on 01/01/2019 from my account no[protected] ifsc utbiobhw206 & debit card no [protected] belogs to mr arindam mondal.. From amazon it has been reported that the money has not been received. I have checked the bank statement and found that the money has not been refunded yet.