Amazon India Customer Care
Amazon India
Customer satisfaction rating: 5%
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9129
COMPLAINTS

Amazon India Customer Care

Amazon India

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Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500032

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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1058
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544
+91 80 4197 0000  [Bangalore]
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404
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239
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Additional info

Bangalore

2nd Floor, Safina Towers, Opposite J.P. Techno Park, No.3, Ali Asker Road, Bangalore, Karnataka 560052

Tel: +91 80 4197 0000



Chennai

Address: #40,3rd Floor, SP Infocity, MGR Salai, Perungudi, Kandanchavady, Chennai, Tamil Nadu 600096

View More Information...

Customer satisfaction rating
5%
Complaints
9129
Pending
0
Resolved
413
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Amazon India related photos (2631)

Amazon India Complaints & Reviews

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Amazon India — refund not received in amazon account no 8527114700 order no. 408-5413820-2787568

 gevivek on Sep 22, 2018
A refund of rs. 2699 was sucessfully processed on 28/08/2018 by amazon india to my account my refund referance number[protected] but my bank account closed 10/08/2018.
I have confirmed with amazon and they have successfully processed the refund.
Kindly go through the charge dispute email locate the pending refund and follow the path back to amazon payment processor to locate the refund my bank account no. [protected] & upi reference number[protected].
Thanking you.
Suraj prakash
amazon account no [protected] order no.[protected]
bank a/c no....
Complaint comments  Read comments Complaint category Mobile Handsets

Amazon India — proteomics soundbar

 S Dua on Sep 22, 2018
They promised a delivery by 20 th Sep and did not deliver the order till date. It was a bday gift for my son and it is all screwed up. It is because they have sent the package at wrong place and the customer service is pathetic. When you call them they don't know what to say, they try to get rid of the call and later are not even ready to take responsibility and disconnected the call by saying we cannot do anything.

I think this is most unprofessional and irresponsible.

They actually don't care about pre paid orders as they have already received money and deliver the...
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — cat food with insects

 chith31 on Sep 22, 2018
I have bought Whiskas Adult Cat Food Pocket Tuna, 7 kg Pack from https://www.amazon.in with my id chithraa2004@gmail. com, order no.[protected] on 9th September 2018. The product is with insects and I have sent a complaint at cs-reply@amazon.in with snap shots, but they are not interested in investigating this issue and ask to contact manufacturer. Amazon India is sole retailer and they have to contact manufacturer for defective products and not the consumer and they are not ready to ask seller the Cloud tail India. I want refund of the amount...
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — lose my money for amazon supervisor job

 Subhajit Brahma on Sep 21, 2018
Hi,

One of my frnd apply for a amazon supervisor job on this month few days ago. After applying she get a call from Amazon and they give her a offer letter attached. In offer letter it is clearly mentioned that plaese deposit 1815 for dress id card pass code and job letter.She pays the money for it rs 1815.After paying again from Amazon had demanded 10000 as security money but she refused to do so and ask him to give her money back. But they refused it and cut the calls again and again.

Amazon Account Details:

Account no-
[protected]
Account...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Amazon India — apple iphone 4s mobile front flip case cover

 priyadarshini srinivasan on Sep 21, 2018
WE hab ordered the heartly designed premium luxury pu leather Front Flip Cover for Apple 4s and recd IT on 18.09.18, but Same Day the leather Cover coating started Coming out, kindly replace Or compensate IT.while displaying the photo in Amazon IT was very attractive but the Same Day the leather coating got weared out, thus first Shopping with Amazon was diappointing, i Paid 287 for IT, u should Not cheat the Public this way...
Complaint comments  Read comments Complaint category Other

Amazon India — returns & refund related

 ajitsai29 on Sep 21, 2018
Maine ek car arm rest apki company amazon.in ke through Dt 25/08/18 ko order no[protected] se apnr registered address par mangaya jo ki mujhe September 1st week me mil gaya jiska payment Rs1000/_ maine BHIm UPI Ke through order karne ke sath hi kar diya tha jise mai apni maruti breeza car me lagwana chaha to ye arm rest chhota pad gaya aur maine item returns ki request Dt 07/09/2018 ko Diya request ke 3-4 Dino tak jab koi courier man item lene nahi aaya to maine Amazon costumer care par bat karke by courier sellers ke address par bhej diya !jo ki trackon courier jiska Docket no. [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Amazon India — complaint against amazon

 seemadewangan.14 on Sep 21, 2018
I ordered a BATA footwear on 11.08.2018, Order #[protected] and price Rs 879. It delivered on 14.08.2018 on my home address, but size of footwear does not fit for me, so I requested to return on 14.08.2018. I got message for pickup date 16.08.2018. Nobody came to pick up till now. I have called many times to Amazon customer care they assured all time that they again register return request but they don't pick up footwear. Amazon was fooling me for the last 1 and half month, By doing this the time period of return is gone....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Amazon India — cannot access my account and order not delivered

 Ira Agrawal on Sep 21, 2018
I ordered an apple iPad cover from my account on the email id- iraagrawal94@gmail.com. Even before I was supposed to receive it the app showed that it had been delivered to me personally and signed though I had received no phone call relating to it. Meanwhile I had another account with the phone number [protected]. I wanted to use this number for my current account which was the one with iraagrawal94@gmail.com as the email. So I called up the customer services and asked them to close the account with the phone number [protected] so that the number was free to use elsewhere. The account was closed...
Complaint comments  Read comments Complaint category Products & Services

Amazon India — making fake advertisements

 yogeshwrites2u on Sep 21, 2018
Complaint against Amazon
Respected sir,

I, Dr NIdhi Sharma have ordered two blackberry Passport Phone on Amazon site that I have chosen on display list provided by the Amazon site. It was writen on the Advertisement site that price of one blackberry passport is 9999/- and additionally it was also written on the site that minimum two phones should be ordered, after watching this advertisement on 3rd of Sept 2018, I have ordered two blackberry phone of Rs 19998/- I have also made the payment on the same time through my debit card. As usual, I got a message from Amazon site that...
Complaint comments  Read comments Complaint category Business & Finances

Amazon — rockford fosgate car bass tube

 Prateep E on Sep 21, 2018
I recently ordered rockford fosgate subwoofer bass tube in amazon. Its cost is rs.5950 inr. I dont know that my order was placed with third party seller (Thewinkel). After 5 days i received the original product with damage condition. The front protection grill cover for subwoofer is damaged (Bended). So i requested to return the product to seller and get refund. The seller told me to return the product from your side and accepted to refund my courier charge. So i returned that product to the same with courier charge rs.963 inr. But finally only rs.3950 inr amount is refunded. My balance amount rs.2000...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Amazon India — amazon.com product not delivered showing delivered by amazon courier partner

 Majidahmed on Sep 20, 2018
I have ordered a dress material from amazon on september 19th order no[protected] which was supposed to be delivered by amazon transport service in 2 days i paid extra 80rs for fast delivery. I have been tracking this and on 20th september it was showing delivered on amazon. Whereas it is still not delivered and i have no idea what fraud is going on. I have already paid for this as this was a immediately wanted. I raised a complaint with amazon and they are asking me to wait. Really concerned about my money as this is the many time kindof incident has happened to me. I have been ordering...
Complaint comments  Read comments [1]Complaint category Online Shopping

Amazon India — relieving letter & doe update in pf form

 gopikrishna raavi on Sep 20, 2018
Hi,

My name is raavi. Gopi krishna i resigned my job from amazon in the month of june, still my doe update in pf form is not updated and i required my relieving letter soft copy also, please forward to my mail id.

Raavi. Gopi krishna

Emp id : a422807
Company : amazon
Desigination : retail now process associate.
Email id : gopikrishna5480@gmail.com...
Complaint comments  Read comments [1]Complaint category Other

Amazon India — misguiding display of items

 muna2258 on Sep 20, 2018
Order ID: ORDER PLACED 10 July 2018 TOTAL 250.00 SHIP TO S V Ram Mohan ORDER #[protected] Order Details Invoice

I, s v ram mohan, mobile no [protected], email id sv. Rammohan@rediffmail.com would like to lodge a complaint against amazon india. Few months back i have ordered room's gravity wood wheel barrow (76.2 cm x 35.56 cm x 33.02 cm, brown), when i received the item it was broken and damaged. Moreover the size of the item is very small. The amazon india did not mentioned the size digramaticlly in a clear cut manner, on the other hand they mentioned the size in an ambiguous...
Complaint comments  Read comments Complaint category Home & Garden

Amazon India — I have not get my refund

 ANAMIKA PAUL on Sep 20, 2018
My name is Anamika Paul.. My account no is[protected], Authorization code ( refund reference number) is 780542 for the transaction...My Mobile no is [protected] I had a refund of Rs.548.00 which was initiated on 12.09.2018 ..I still not get the refund... please take necessary steps so that I can get my refund back.. please do it as soon as possible......
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — they taken excess amount 400 rs

 Venkat_741 on Sep 20, 2018
I had ordered 3 items in the amazon in the amazon rules if u order above 499 Rs it will be free delivery. So i had order 3 item 0n 8th sep 208 (2 ncert maths plus two book and dell keyboard) the total amount is 916 Rs . They said free delivery. one book has came on 12th sep that i had received the book and i had paid 257 Rs. On 13th sep they had deliver the another book and keyboard. On that time i was not at the home some issue i had went out of city. They delivered the order to the neighbour the deliver boy said you have to pay 1060. The neighbour has given 1060 Rs. Next day i come to home ask...
Complaint comments  Read comments Complaint category Computers & Accessories

Amazon India — different product received than than I ordered and after pickup of the product I am still waiting for my money back (refund)

 jayprakashhhh on Sep 20, 2018
This is my order id[protected]
I got different product than i ordered i raise a request regarding Different product (wrong product received) than after successful pickup done it is still pending for my refund very worst experience kindly do something regarding my matter. i am helpless...
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — return and refund my amount

 Ravi kumar 100 on Sep 20, 2018
Sir I am book item on 01.09.18 and order no[protected]
As per delivery last date 07.09.18 but item not reached so I have cancelled item by mail, by call and by chat and also mail to seller many times because I am go out out of station for long time. But every time your customer care representative tell me wait 48 hours and contact seller. This is about 5 time telling wait 48 hours. Why I am contact seller . I don't know any seller . I know only amazon. Every time After 48 hours I contact amazon cc then reply wait 48 hours. Till date I not got my refunded amount. Amazon cc representative...
Complaint comments  Read comments Complaint category Other

Amazon India — fraud recruitment took 1650+4990

 Monisankar Borgohain on Sep 20, 2018
I got a job offer from amazon . They mailed me to send documents . After sending the documents I got a confirmation mail that I am selected and I have been offered the post of supervisor . They also told me to deposit 1650 for uniform IN THIS A/C UNION BANK OF INDIA, A/C [protected] (six three nine four zero two zero one zero zero two zero seven zero six)HOLDER NAME: VIMAL, IFSC CODE UBIN0563943 . MOB NO.[protected](nine nine nine nine five three seven seven five three) . I deposited the amount . After that they asked me to mail the payment proof . After that I got call from courier department...
Complaint comments  Read comments Complaint category Job & Career

Amazon India — rude behavior and unresponsive

 Sagarbhimagani on Sep 20, 2018
False promise by made by amazon that it will deliver by 18 sep and it did not deliver my product on time. They directly pussed my delivery date to 21st sep when i called them the keep on saying you have to wait till 21at sep nothing can be done for this and representative are very rude they shouting on me instead. They dont feel important to update customer on ther product they just saying your delievry will donr on 21st no efforts to solve customers. Still i am waiting their is no update when will i get the delivery. They even shared wrong tracking number. Very bad experience after paying 24000...
Complaint comments  Read comments Complaint category Mobile Handsets

Amazon India — delivery very rude and denied delivery

 frznaqvi on Sep 20, 2018
I ordered an article from prime which promised me to get the item delivered in 24 hours but today (As of 20th sept 2018) the delivery guy called me and told me that he has reached but he was at the wrong address and when i told him he was at the wrong address he told me to change the address on my account and then only he will deliver and he cancelled my delivery, i mean this is absurd its nit the first time iv ordered to this address as a matter of fact he was the first one to go to a different address and he was really rude about it to the point that he told me he wont deliver and he will answer...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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