Amazon India Customer Care
Amazon India
Customer satisfaction rating: 5%
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10782
COMPLAINTS

Amazon India Customer Care

Amazon India

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Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500032

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1308
down
632
+91 80 4197 0000  [Bangalore]
up
507
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281
up
329
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222

Additional info

Bangalore

2nd Floor, Safina Towers, Opposite J.P. Techno Park, No.3, Ali Asker Road, Bangalore, Karnataka 560052

Tel: +91 80 4197 0000



Chennai

Address: #40,3rd Floor, SP Infocity, MGR Salai, Perungudi, Kandanchavady, Chennai, Tamil Nadu 600096

View More Information...

Customer satisfaction rating
5%
Complaints
10782
Pending
0
Resolved
522
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Amazon India related photos (3201)

Amazon India Complaints & Reviews

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Amazon India — cheating with wrong item for 3times

 Anupa raj on Mar 23, 2019
Delivered me with a wrong item for 3 times. Now they are not taking any responsibilities and saying that have to return n refund the product that i had done for last 2 times. Ordered a pair of shoe on 23 feb 2019 and they delivered with entirely different item and cheated me 3 times. What should i do sir?
1st order number:[protected]
2nd order number:[protected]
3 rd order number:[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Amazon India — fake product and bo adressal

 ok. on Mar 23, 2019
I ordered a smart watch which tracks steps bp sleep etc it costed me something around 600 rupees.
The feature were really appealing this i ordered the watch. When i recievd the watch i did not know how to carge and start so i went to a shop to learn it. When i tried to connect it with the mobile phone it did bot connect. Again i thought i did not know how to connect so i went to electronics store and asked for help i went to 7 stores but no one was able to connect it. They said that this watch has connectivity issues and rhus it is not being connected. It was really disgusting. I am trying...
Complaint comments  Read comments Complaint category Electronics & Appliances

Amazon India — returning of received item

 raghava babu on Mar 22, 2019
I have purchased "rayale hi design foldable mosquito net flexible for double bed, king size bed, queen size bed with 2 window zip door (Blue). The same was received on 10.03.2019. Since the above item is not correct size and not with the required feature and hence, the same was returned vide pickup id no.[protected]. As online return center, the item has to be pickup between 07.00 to 13.00 hours of 11th march 2019.

Even after laps os 12 days, the above said item was not pickup till and not refunded the paid amount.in the mean while i have booked another model in amazon and received...
Complaint comments  Read comments Complaint category Banks

Amazon India — no refund of money

 Drjaykay on Mar 22, 2019
As per order no[protected]Order dt[protected] i had ordered for respro auto star cpap and i had paid rs 30689 through federal bank pattom debit card. Order was delivered but the machine was different. So it was returned through amazon agent on[protected]Tracking no[protected]. On[protected] i received another machine (Vide order no[protected]ord date[protected]. But that was also not the machine i ordered for. So i returned it with machine through amazon agent vide tracking no[protected] and requested for refund. I wrote to health bazar who supplied the machine twice but...
Complaint comments  Read comments Complaint category Appliances

Amazon India — they sent me fake memory card and now they deny to return my money or give original memory card

 Vidhukatdare on Mar 22, 2019
Hello, i purchased sandisck's 32gb memory card when i delivered it and made use of it, i lost my all data so, i contacted sandisk's customer corner they asked me some specific things like unique id of memory card etc. I provide all details and after checked out all these they inform me that memory card (Which i ordered from amazon india, i mean amazon.com) is fake or duplicate. So contact with amazon, so when i contacted them regarding this fake product they assured of prevention of my money, they told me that we will give you money back or original memory card. So they asked me to share photos...
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — refund amount not credited i have given enough details please contact me if anything needed

 Divakar778 on Mar 22, 2019
I haven't received my refund from amazon for the order i paid and cancelled on 12/03/19. From amazon end they started refund process on 12/03/19 which i have been got through mail and also said that the amount will credit by 18/03/19.
No amount has been credited tilll date
Amazon gave a reference number :[protected]
They asked me to contact bank with this transaction number but no response from bank customer care.
I still didn't get my refund. Its been 10 days
Please do the needful...
Complaint comments  Read comments Complaint category Computers & Accessories

Amazon India — sadfasdfasd

 Mano Kshatriya on Mar 23, 2019
Sadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf asdf asd fa sdf asdf as dfsadfasdfa sdf asdf...
Complaint comments  Read comments Complaint category Electronics & Appliances

Amazon India — I am complaining about my refund from amazon

 Raman Deep Singla on Mar 22, 2019
I had returned the order from amazon, but i have not yet received the rupees. I had called amazon costumer care, but they are asking from their side my rufund is complete. They are asking that there is problem from your bank side in giving your money back. They give me my order transiction no.[protected]. Please refund my money as soon.
My registered mobile no. [protected]...
Complaint comments  Read comments Complaint category Credit Cards

Amazon India — non receipt of one pair of shoe

 Rajgoswami4198695 on Mar 22, 2019
1. I, govind kholiya have ordered two pairs of shoe on 12 mar 2019 for rs 798/-. Order no is[protected] dated 12 mar 2019. I have already paid money for the same in advance. But i have received only one pair of shoe, which is not understood. My mob no is [protected] and email id is govind [email protected]

2. Mob no of delivery boy who delivered only one pair of shoe is [protected]. The delivery boy assured me to deliver remaining pair of shoe on next day. But in spite of elapse of 10 days, i have not yet received remaining pair of shoe so far. The delivery boy has not...
Complaint comments  Read comments Complaint category Products & Services

Amazon India — online order oppo f11pro but received empty box

 sonal nenawa on Mar 22, 2019
I ordered oppo f 11 pro on 15 march from amazon i received empty box on 19 march i complained against this delivery with half hour and went to amazon facility within one hour they all assure me i will get refund or replacement and they will investigate matter but after three days without contacting me amazon denied to refund or replacement by saying we are unable to help you and you have to suffer loss. It is 25000 mobile why should i bear loss. It should be their responsibilty to catch the culprit. My order id is[protected]. Please help me which you can...
Complaint comments  Read comments Complaint category Mobile Handsets

Amazon India — different delivered item

 Sageer1 on Mar 22, 2019
Delivery of wrong product
Grievance details : order date 05-mar-2019 order #[protected] order total 91, 900.00 (1 item) recieved today on 11.03.19 but waht was delivered as s9 plus black instate of s10 plus black. I have already share all image of related product. So i wants to returned this item and refund the amount mobile no.[protected]
Status : in process
Grievance updated details : calling no-[protected] product type - samsung galaxy s10 plus black handset date of order-05/03/2019 date of payment-05/03/2019 date of delivery-11/03/2019 registered contact no-[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — I am already cancelled my order but amazon not refund me after 7 days.

 Srinibas pati on Mar 21, 2019
Sir I am manoranjan Sahoo. I ordered a shoes from Amazon on 14.03.2019 order no was[protected].this order is cancelled by the seller on the same days.which amount was 2796.Amazon send me a message after cancell of this order my amount will be refund within 20.03.2019.But after 20.03.2019 my money is not refund by Amazon.when I call to Amazon they told Me that me account is now hold.pls rcheck this and refund my money sir ....
Complaint comments  Read comments Complaint category Banks

Amazon India — mi a2

 sirus23 on Mar 21, 2019
I bought mi a2 phone from amazon website. 1 day i get troubled after rise the complaint. After 10 days i received replacement phone i use only 10 days now the phone was dead. Today spoken to call center regrading this. They not ready to take over the compliant

Order #[protected]

My mobile no [protected]. [email protected]
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Amazon India — horrible services

 Nikita Bisht on Mar 21, 2019
I ordered a laptop on 9 mar and it was expected to be delivered on 16 but it arrived early and without any prior notice that it was out for delivery it arrived and the person by blue dart came without swapping machine i told him to return the next day he replied i m quitting i called amazon 2 times blue dart 1 time all assured me that it would be delivered
Here i am disappointed as my order is being returned
Never using amazon again...
Complaint comments  Read comments Complaint category Electronics & Appliances

Amazon India — no amazon seller account | but amount got debited on time from my credit card

 Shankar Thiyagarajan on Mar 21, 2019
Hi,
I'm facing big trouble, i don't know why seller account is activated.
My credit card is got continues debits without my knowledge.
1. M-amazon seller servic, p:06, 0000396 (Ref#[protected]*) - inr *, *92.89 - 19/03/2019
2. M-amazon seller servic, p:06, 0000396 (Ref#[protected]*) - inr *, *61.91 - 19/02/2019
3. M-amazon seller servic, p:04, 0000396 (Ref#[protected]*) - inr *, *31.24 - 19/01/2019
4. M-amazon seller servic, p:03, 0000396 (Ref#[protected]*) - inr *, *00.90 - 19/12/2018
5. M-amazon seller servic,...
Complaint comments  Read comments Complaint category Credit Cards

Amazon India — books mrp price is less than amazon india charged me

 PankajSalunke on Mar 20, 2019
Hello,
I ordered book on amazon india. When I received it today. I was like shocked because price of book that is MRP price showing lower than I paid to amazon. No one can get extra money than MRP price plus they take extra delivery charge from me .. I want to complaint that owner of shop and amazon also..

Pankaj salunke...
Complaint comments  Read comments [1]Complaint category Education

Amazon — refunds and return

 [email protected] on Mar 20, 2019
Sir I bought some books from Amazon
through online mode of payment and return one of them and the refund do not came to my payment account .When I call to Amazon customer care number they told me that refund has initiated. But the refunded amount did came to my account .When again I call them, the told me to contact sbi customer service to tell them the reference number for refund amount, but the told me that they can't help me with any reference number.
Please solve it sir...
Complaint comments  Read comments [1]Complaint category Education

Amazon.in — ketsaal bowl.strainer (b079svqsmc)

 Tayyaba Fatma on Mar 20, 2019
Mujhe aapse ye shikayat karni hai ke maine ek bowl order kiya tha jiska main paisa maine order karte waqt kar diya tha lekin amazon ke delivery boy ne wapas se paise le lia ye fraud hai iski jaanch karni Chahiye Nahi to aage se koi order Karne ke bare mein Nahi sochengey hum, to plz aap iska hal jald se jald nikalein or acche se karyawahi krein taaki aage se Amazon wale koi dhoka na kre...
Complaint comments  Read comments Complaint category Credit Cards

Amazon India — amazon shows that my item has been delivered but actually I didn't receive my product

 @sudhansu on Mar 20, 2019
Dear amazon.
I had ordered a mobile phone on 8th march worth rs7, 378 and the estimated delivery was 18th march. Prior it was showing that my item is late so, the estimate delivery will be 28 th march.
But now, it is showing that my item was delivered on 12th march. How is it possible???
My order id[protected]
Imei number of mobile - [protected]
Please solve my problem and deliver my order. Otherwise, i will go to court for compensation.
Thank you...
Complaint comments  Read comments [1]Complaint category Products & Services

Amazon India — I want to return and refund my amount

 [email protected] on Mar 20, 2019
Dear
Respected sir
My name is mathura prasad 
I am handicap person
Kindly help me

I had ordered samsung galaxy j8 from amazon.in the product is not good phones battery bad giving back up and phone so hanging. 

That's why i am i want to return this phone.
Order id[protected] ordered date 11 march 2019

Kindly help me

Regards 
Mathura prasad 
Mobile [protected]
[protected]
Email: [email protected]
Complaint comments  Read comments Complaint category Online Shopping

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