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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Feb 18, 2026

Complaints 20346

Resolved

1482

Unresolved

18864

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints(20346)

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[protected] for two identical mattresses jas been partially fulfilled with the seller, Springtek Mattresses, clarifying it received an order for one mattress only. The Amazon Fulfilled order shows status of second matress as Delayed, Not Yet Shipped. It has been over a month since the order was placed and money paid in full for two mattresses. No response from Amazon amd their Customer Service is difficult to reach. This is causing...

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I ordered a Meta Quest 3 vr headset in around may of 2024. I ordered it from a listing that was a little cheaper than the rest, as it was shown by Amazon in front page. I didn't expect it to be such a bad experience. First of all the delivery was a bit delayed. Then when the package finally came, it started out a bit suspicious, the box was not in good condition and felt a bit smaller. As I haven't seen this product on store shelves before,...

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I am the registered Amazon account holder and wish to raise a consumer complaint regarding non-receipt of an order that has been incorrectly marked as “Delivered” in Amazon’s system.

Order Details:

Order ID:[protected]

Order Date: 20 January 2026

Delivery Status: Marked as Delivered on 24 January 2026

The above order was placed from my Amazon registered...

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I wish to lodge a formal consumer complaint against Amazon India for deficiency in service, unfair trade practice, and false delivery confirmation.

Order ID:[protected]
Date & Time Marked Delivered: 23 January 2026, 9:40 PM
Platform: Amazon India

The above-mentioned order was wrongfully marked as “Delivered” by Amazon’s delivery personnel. I categorically state that no product was...

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Address: call received from amazon customer care from mumbai office

I am writing to express my strong disappointment and concern regarding the recent experience with my Amazon account. Orders that I placed were cancelled without my consent, and the refund was processed to Amazon Pay balance, despite my clear request for it to be credited to my linked bank account.

I received an email stating I had violated Amazon’s terms and conditions, without any explanation or evidence. I find this both...

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Address: Bangalore

I have placed an order with Amazon India for a product on 20th of December. They have standard delivery date of 23rd December. But, when there was an option that If I pay additional amount, the product will be delivered to me on 21st December itself. I payed the additional amount as I wanted it to be delivered on 21st December as it has to be gifted to some one on 22nd December. As per their website and app, I see that the product was out...

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Address: Gurgaon

I am writing to escalate an ongoing issue with my Amazon orders (Order number[protected] &[protected]; these have been stuck at the final delivery station without movement for days - with delivery being differed for later dates without a reason. This has been the case twice despite multiple follow‑ups through customer support channels, there has been no resolution.
Issue Summary:
The orders get stuck at...

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Website: Amazon.in

I have recently order a samsung evo SD card from Amazon. While ordering amazon says it has 10 days replacement with 10 year guarantee. I recieved the product and it is defective as it is not getting recognised by any devices, so now when I try to initiate a replacement amazon app says the product is out of stock from the seller and therefore cannot provide a replacement....

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Address: Pullagura suresh plot number 43/A Multi tech metal impregnation opp sapthagiri package, 1st phase Road number -3, jigani industrial area,anakel tulk p

Hi sir my name is pullagura suresh my order number is[protected] my order HP Laptop order is not delivered and not refund sir please check the details and please respond sir my HP Laptop ordered Bajaj finance Card through sir my loan is active and loan amount fanality by fanality sir respond sir please my problem selove me sir my ordered 40 days above sir please sir respond imiditally sir...

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To
The Consumer Forum,
India

Respected Sir/Madam,

I wish to lodge a complaint against Amazon India for the irresponsible behavior of delivery agent for the false delivery update when it was not delivered.

Incident:
1. On Dec 2, Order placed on Amazon India. Payment done
2. December 7, the delivery agent did not call regarding delivery. I stay in 3rd floor, and at 3:47pm...

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I tried for kyc update numerous times and called the customer care, the person told me they can't send any person or initiate any video call request for kyc from their end.

I requested multiple times but they denied for help....

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Website: www.amazon.in

Today morning i opened amazon.in account and placed order. they recieved the payment by debit card and confirmed the order. evening theay are saying your account is suspended and locked. keeping the payment and suspending the account is a wise crime i think. so please complete the order or give back the payment i have made. details i have given in Photos/Videos....

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I tried to cancel the order, but it was still shipped. I then received the wrong product, and despite multiple calls, customer support could not give me any clarity or help.

Following Amazon’s instructions, I returned the product directly to the seller.
Return shipped via Blue Dart on 24th Nov 2025 and delivered on 25th Nov. The seller initially acknowledged the return process but is now denying receipt and telling...

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I am writing to escalate a serious issue regarding a replacement order that was marked as delivered but has not been received. I have already contacted your team multiple times, and the repeated two-day delays for an update are unacceptable. Details of the Issue Original Order Date: November 14th (XXL Jacket) Replacement Requested: November 20th (for size XL) Order #[protected] Status in System: Marked as DELIVERED on/around November...

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I purchased Gold medal Door bell with order id[protected] from Amazon on 9th April. after few days it starts malfunctioning and keep ringing . so i looked for product support as it comes with 1 yr. warranty. I reached so many time to brand and amazon care both are unresponsive and especially amazon care is so unsupportive as they took all document like invoice, payslip, email to brand screenshots and then no response. They simply...

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Hi Amazon Team,
I am extremely disappointed with the service experience related to my recent orders.
I had purchased: GM Cuba 3341 Extension Board
Order No.:[protected], placed on 18th Nov, expected delivery 20th Nov. Although the order was marked as delivered in your system, it was not physically delivered. I escalated this through chat on 21st Nov, after which a replacement was initiated.
Replacement...

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Myself and my Dad were victim of task mall commission scam in task mall work-at-home platforms and apps .

We were lucky to be helped by Mrs.. AshaRangappa

Tele gram : @AshaRangappa

We are glad got our money back with her help...

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My money was stuck in Amazon mall task work at Home, Part Time Job platform . Now they demanding 75000 commission to release 13056400 then I search about Amazon task mall then I saw so many comments that they are scams and last week a friend sister who was also victim got her money back with the help of vos9112pro with : t.me/vos9112pro on telegram . I reach out to them and I was lucky to get my money back my money and I am really thankful...

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I purchased 20 Amazon gift cards worth ₹10, 000 each for gifting purposes. Upon receiving the voucher details via email, I discovered that all vouchers had already been redeemed. This is a shocking breach of trust.

Your team has stated this is a cybercrime, yet I received these codes directly from Amazon. I demand a full investigation, refund, and accountability.

Find below the voucher codes,

Gift...

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I participated in Amazon task mall and my money was stuck and they requested commission before they would release the capital amount that I intended to withdraw. The withdrawal has already been finished, but my account was not credited with it. I had read so many stories about Amazon Task mall commissions and Amazon Mechanical Turk fraud then I saw so many people review how they were able to recover their money with the help of vos9112pro.br...

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