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Amazon India Complaints & Reviews

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Updated: May 14, 2025
Complaints 20133
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Amazon India reviews & complaints(20133)

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R
Rashmi G S
May 14, 2025
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return item not picked up 10 days - order id 408-6732738-7988363

I placed an order for the Resonate WiFi UPS through Amazon, but the bridge cable was missing from the package. As a result, Amazon raised a return request on May 5th. However, the pickup status in the Amazon app shows "Will be scheduled by carrier", which in this case is Delhivery—but there's been no progress.

The item was supposed to be picked up within 3 days as per Amazon's policy, but no one has contacted me or attempted...
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M
Mohandas11
May 14, 2025
May 15, 2025
This thread was updated on May 15, 2025
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Successful withdrawal.

I also saw they advite on Facebook I clicked the like and it led me to a WhatsApp number the person gave me a like to complete a task after paying in some money which I did and I withdrawal the money and they said I should do another task after paying which I paid again but in the middle of the task they kept on asking for more money to complete the same take, and now they are asking for 36815 which I don't have again and I can't...
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Arvind Kalyanasundaram
May 12, 2025
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Delivery defective product

Website: www.amazon.in

I bought borsche vacuum cleaner through Amazon, the product is not working in wet mode
Despite multiple attempts they are saying the product is non refundable
So kindly let us know what to do further....
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Raunit Sah
May 6, 2025
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Samsung buds 3 pro empty box delivered

Address: Gurgaon India
Website: Amazon.in

I had orderred for samsung galaxy buds 3 pro from amazon, i received an empty box
After returning the empty parcel amazon did not refund my money and i stand with nothing now paying emi for the product every month...
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diff_2013
from Pune, Maharashtra
May 4, 2025
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Fake promises by chat agents

I notice that when the issue is difficult to handle, the chat agents lie to the customer that they in their capacity have processed the refund and it will get credited back to amazon pay balance within 24 hours.

However later when you get a call back from amazon it's clear that it was all fake.
Amazon agents on chat just to satisfy customers make false promises....
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from Tiruchirappalli, Tamil Nadu
Apr 22, 2025
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refund wants for havells 3 litre water heater

In Amazon India. Havells 3 litter water heater, I ordered 12th April and I delayed received at 16 th April. When I fix this water heater it works well, after it’s reach the temperature and auto cutoff . After a hour it’s not providing hot water. Then I call Amazon customer care they connect to technician an he said can’t return this product I send a havells technician he will conform about the product.
Next day technician called...
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Sheikh saleh
from Delhi, Delhi
Apr 13, 2025
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Not accepting my return

Hello

I have ordered Casio G-Shock 2100 in Rs 9195 and they delivered it on time after unboxing my order i found it was used and found different g-shock cover box
then I call the customer care and told them I got used watch and they took my complain and told me please wait 4days for our team to investigate . Then after four days I call them back again and they told me we have sent you the right product we can’t return...
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M
Mohandas11
Apr 4, 2025
May 20, 2025
This thread was updated on May 20, 2025
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Task mall

I participated in Amazon task mall and my money was stuck and they requested commission before they would release the capital amount that I intended to withdraw. The withdrawal has already been finished, but my account hasn't yet been credited with it. I had read so many stories about Purnimabarik (t.me/Purnimabarik) and how she recovered lost money and Purnimabarik from cyber crime was useful in getting my money back......
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Vasanth S Pillai
from BHARUCH, Gujarat
Apr 4, 2025
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Order No:[protected], I had ordered CMF by Nothing phone back cover Qty-1Nos.
Item Yet not received amazon order status showed items successfully delivered on[protected].

Kindly resolve the above issue as soon as possible
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Amazon India customer support has been notified about the posted complaint.
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    R
    RameshwarSridharan
    Apr 1, 2025
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    Wrong item delivered

    Wrong item received, instead of Tetley Green Tea, Lemon And Honey, 25 Tea Bags, 39 Grams, Amazon has given me some other item Mustard oil.
    Order #:[protected]
    Ordered March 31, 2025 7:25PM
    [protected]
    [protected]@gmail.com
    I ordered the item through Amazon fresh for Rs.145/-
    Now since wrong item was received, I asked them to pick up the wrong item and replace me with the correct item.br...
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    G
    guddy57
    from Jaipur, Rajasthan
    Mar 21, 2025
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    Return payment

    Address: B7-201, UNINAV BLISS, RAJ NAGAR EXTENSION

    I have booked a item on Amazon.The order details are as:
    1) Order no.[protected], dated 28 Feb 2025, value Rs.2749/-
    2) Item was delivered on 05 Mar 2025.In good condition.
    3) As item was not meeting our requirement.We put a request for return pick-up.
    4) On apporval, item was picked up on 07 Mar 2025 by Mr. Arsad Khan on 07 Mar 2025 at 17.40 Hrs. We have CCTV footage too.
    05) Today it is 21 Mar...
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    E
    ejose
    Mar 13, 2025
    May 21, 2025
    This thread was updated on May 21, 2025
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    Item not delivered and as promised full amount not refunded and taken Rs 215 to cashback without my permission

    Hi Sir, I ordered the product 5 in quantity for each order for which I made 4 orders. Rs 747.5 for each order(Order #[protected], Order #[protected], Order #[protected], Order #[protected] for which transaction Ids are[protected],[protected],[protected],[protected]Total paid amount 2990 The product was not delivered to me. I called them to reschedule the delivery. They told they have not option...
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    Amazon’s Unethical Refund Practices – A Warning to All Shoppers!

    I want to warn everyone about Amazon’s fraudulent and unethical refund practices so that others don’t fall into the same trap.

    My Experience:
    I ordered JASIFS Solar Fairy String Light 200 LEDs from JAsifs Store, but the product had missing parts.
    I requested a replacement, but Amazon refused to provide one, stating that a refund...
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    Krishn Kumar Mishra
    Mar 5, 2025
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    return initiated by amazon but not reflecting in my bank account

    Address: Ward No 5,

    I have order one product on Amazon on 18th of Feb 2025,
    Order id[protected]
    That order got cancelled by Amazon on 19th of Feb they initiated the Return with Expected Credit date of 20th Feb 2025, till now i haven't received anything in my bank account.
    Amazon Given Return Reference Number for amount
    RS 4799:- 85215225050507859444521. and for Refund Reference Number for amount 299 :- 85215225049506822324038.br...
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    😊
    😊😊😊😊😊
    Feb 27, 2025
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    Multiple products

    Address: 143, Patparganj Industrial Area, Patparganj, New Delhi, Delhi, 110092
    Website: Ofm.amazon.in

    I have order 1 portable washing maching which is non returnable but they deliver incomplete product that they are ready to exchange the same product and after that the product which receive is incomplete again that I call to customer service they return that product and say they are unable to exchange the product after that I ordered silver watch receive black watch fault is from amazon side than I have to exchange this product with the correct...
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    K
    kkaran0001
    from surat, Gujarat
    Feb 21, 2025
    Feb 21, 2025
    This thread was updated on Feb 21, 2025
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    account on hold temporarily

    Website: www.amazon.in

    I am Karan

    i am having issue My account on hold unable to login my account
    and i Have RS.98, 751 balance in My account unable to use that
    please provide me regulation :

    contact number : [protected]

    he not answering me [protected]@amazon.in team is very Shameful
    and customer car telling me wait 24 hr i am steel wait he reply me and only fooling me and scam my all saving...
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    S
    Shaswatshah
    Feb 20, 2025
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    I have ordered a green aeropress and was supposed to receive that a week ago .
    Amazon order id is[protected]
    Ecom Tracking Id - [protected]
    Neither Amazon nor ecom gave a genuine answer abt it
    Amazon India customer support has been notified about the posted complaint.
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      meetme89
      Feb 17, 2025
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      Do not buy furniture from amazon

      Address: India

      I have had a very bad experience of buying large appliances like furniture from amazon.
      The sellers may be good but the amazon delivery system for large appliances is very poor.
      They simply don't tome to your place from last leg for several days
      customer care has no information, useless DTP operators
      If return is requested again they don't come for several days.
      Even if return is arranged for Monday, they...
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      B
      bashir2
      Feb 14, 2025
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      amazon task mall victim

      Website: www.amazon.in

      I participated in Amazon task mall and my money was stuck and they requested commission before they would release the capital amount that I intended to withdraw. The withdrawal has already been finished, but my account hasn't yet been credited with it. I had read so many stories about Purnimabarik (https://t.me/Purnimabarik) and how she recovered lost money and Purnimabarik were useful in getting my money back... They assisted me on steps...
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      Kim Das
      Feb 14, 2025
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      I was a victim of task mall withdrawal problem

      Funny enough I was a victim of task mall withdrawal problem. They assigned me to complete 6 tasks I am done 5 of that 6th payments after recharged they were not responding. Searching for how to get my money back a friend at work recommended MRS Purnimabarik via https://t.me/Purnimabarik who she helped her recovered $89, 979 from an investment advisory crypto scam so I message them and to the glory of God behold my money of about $8700 was...
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