Amazon India Customer Care

I had ordered product on amazon on 15 july, 2021 paid 787/-. 20 july it got delivered. I filed return and picked up on 21 july, 2021, refund initiated which they promised me to be credited till 26 july, 2021 which is not credited to my Pnb account till now. Contacted amazon as well as pnb, visited pnb branch several times, nobody turning up. Amazon saying problem at pnb end. Pnb saying amount not received so amazon needs to be instructed to reinitiate the amount. Please help.

I made an attempt to pay my credit card bill of Rs.13862/- through Amazonpay on 17-07-21. The amount was deducted from my bank account and I got a confirmation SMS from my bank. The transaction was succesful but Amazonpay declined the amount and money was not credited back even after one week. So I contacted the Chat Support and the executive assured me that the money will be back in my account by 27-07-21. But that was false assurance as the money was not credited back. So I made another chat with another executive on 27-07-21 and he assured me that the money will be back today ie..27-07-21 itself and if not credited to reach him back and he will help me with "exceptional ways". He assured me that he is making a note of the same and will make sure that this is addressed in a priority basis for me. But till today ie..31-07-21, nothing has happened and all that I got are false assurances. Now they are saying it is the bank's fault

I bought a product from amazon

"DEDAKJ 2-9L/min Flow Oxygen Concentrator O2 Generator Portable Intelligent Home Air Purifier 93% High Purity AC 220V Remote Control for Home and Travel"

OrderID #[protected]

I was charged Rs over the MRP 11600 .

I contacted amazon on 19th June 2021. Issue is still not resolved.

I am not the only one. I could see so many complain related to refund from amazon.
Pnb and Amazon are just fooling me around and wasting my time. My amount of rupees 1297 was refunded to my pnb account on 17th July but could not see any details.
They are not able check through reference no. and refuses to check even most of the time.
Please find my reference no.
75105171198000713860135
75105171193000693321343

It's a humble request help me and provided solutions.

I am not the only one. I could see so many complain related to refund from amazon.
Pnb and Amazon are just fooling me around and wasting my time. My amount of rupees 1297 was refunded to my pnb account on 17th July but could not see any details.
They are not able check through reference no. and refuses to check even most of the time.
Please find my reference no.
75105171198000713860135
75105171193000693321343

It's a humble request help me and provided solutions.

I have order a mobile on 24/06/21, but cancelled the mobile on same date, but money not received in my account, I have complain on Amazon India they gave me a references no .03255221 Amazon say your money is refunded but not credited in my account
My account no is[protected]
Sir
Plz check my details & helpus for refunded money 8799

Hi I have placed an order in amazon on 17th July 2021 at 11:14 .later at 11:47 i made the payment twice because of payment was declined with amount Rs.1209. So i need my refund for amount 1209+1209.HDFC bank confirmed that the funds were credited to the benificary on 24th July 2021.

Dear Sir

I have not received Order#[protected] item and in website (order tracking) it is showing it is delivered yesterday i.e. 29.07.10. Unfortunately now this is frequently happening with Amazon

Sir/madam I ordered through Amazon India but due to some reason I return the item. For the return items Amazon India refund the money and they provide the RRN but the amount is not showing in my y account. Plz do the needful..