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Amazon India Complaints & Reviews

www.amazon.in
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Updated: Apr 4, 2026
Complaints 20353
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1484
Unresolved
18869
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints(20353)

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R
rahuljack123
Apr 4, 2026
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Refund not issued, item returned and account closed

Email rahulrawat.[protected]@gmail.com Amazon did not refund me although return already completed and also closed my account. This illegal and an unfair practice. Pls reopen my account and refund me my amount asap order[protected]...
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A
[email protected]
from Haldwani, Uttarakhand
Apr 1, 2026
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Complaint against Amazon for False Delivery Attempts, Wrong Cancellation, Harassment, and Deficiency in Service Claim for 5000

I am writing this complaint against Amazon regarding extremely poor service, false delivery updates, mental harassment, and repeated misinformation related to my order, which was intended as a birthday gift for a loved one.
The issue started on the scheduled delivery day (Saturday). The delivery agent contacted me when he was approximately 2 km away from my address but refused to deliver the order, stating that my area did not fall...
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B
Bharat5657
Mar 29, 2026
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My order not delivered 3 times

I ordered same order 3 times but not deliveredÂ

Delivery no call me and he return my order and again I order same . what problem with deliver agent please take strict action against him .

And delivered this time my order ASAP

1st order date

 Order placed. :- 12 March 2026

Order number. :-Â [protected]

2nd order

Order...
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V
vkgupta99
from Sitamarhi, Bihar
Mar 26, 2026
Mar 28, 2026
This thread was updated on Mar 28, 2026
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Prime member issue

Website: amazon.in

Order no.[protected]
date 26/03/2026
I am prime member user. Whatever i am ordering from 6th march, 2026 is getting automatically canceled. i have contacted and mailed amazon customer service several times but they have not responded. they say mail us we can't do anything....
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S
sowmyam26
from New Delhi, Delhi
Feb 27, 2026
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Claims Dispute with SBI and Amazon

Address: Amazon

Dear Sir/Madam

I had made a purchase from Amazon on 1st January, 2026 at around 6am with order IDs-

Order ID[protected]

Order ID[protected]

With these order IDs amount of INR 2803 was debited from my account. This card on that day didn’t have Domestic Econn activated, hence the payment was cancelled. After this I visited the bank (AIIMS Ansari Nagar) on...
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P
pooja0425
from Indore, Madhya Pradesh
Feb 22, 2026
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Complaint against Amazon.in - Empty packet received instead of Pregnancy Pillow (Order ID: AwB-367147061531)

I'm filing a complaint against Amazon.in for delivering an empty packet instead of the ordered Pregnancy Pillow (Order ID: [insert AWab[protected], invice- GNU5-8703). Despite raising a complaint, it was refused. The pillow is a bulky item, and the received packet was significantly smaller and empty, clearly indicating the issue lies with the seller/shipper, not the delivery person. I've attached photos of the empty packet and order confirmation...
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B
Babblu1
from Bathinda, Punjab
Feb 19, 2026
Feb 19, 2026
This thread was updated on Feb 19, 2026
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Medicines sold on amazon pharmacy are not geniune

Address: amazon

Hi
order placed on amazon pharmacy.
order number[protected] delivered on 15 feb.
there are 2 medicines
1. lipi ez 40
2. nurokind d3
the batch number printed on invoice is different from the batch number printed on medicine label.
i think the medicines are not genuine.
i contacted amazon customer care on 15 feb, i was told that i will receive new invoice of new batch number...
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A
aggie1
Feb 18, 2026
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order 406-3684285-4579541 partially fulfilled

[protected] for two identical mattresses jas been partially fulfilled with the seller, Springtek Mattresses, clarifying it received an order for one mattress only. The Amazon Fulfilled order shows status of second matress as Delayed, Not Yet Shipped. It has been over a month since the order was placed and money paid in full for two mattresses. No response from Amazon amd their Customer Service is difficult to reach. This is causing...
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D
desperado11
Feb 5, 2026
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Fake Product Received - Meta Quest 3

I ordered a Meta Quest 3 vr headset in around may of 2024. I ordered it from a listing that was a little cheaper than the rest, as it was shown by Amazon in front page. I didn't expect it to be such a bad experience. First of all the delivery was a bit delayed. Then when the package finally came, it started out a bit suspicious, the box was not in good condition and felt a bit smaller. As I haven't seen this product on store shelves before,...
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M
[email protected]
Jan 29, 2026
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Order Marked Delivered but Not Received

I am the registered Amazon account holder and wish to raise a consumer complaint regarding non-receipt of an order that has been incorrectly marked as “Delivered” in Amazon’s system.

Order Details:

Order ID:[protected]

Order Date: 20 January 2026

Delivery Status: Marked as Delivered on 24 January 2026

The above order was placed from my Amazon...
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R
Robie
from Chennai, Tamil Nadu
Jan 25, 2026
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False Delivery, Deficiency in Service & Claim for Compensation

I wish to lodge a formal consumer complaint against Amazon India for deficiency in service, unfair trade practice, and false delivery confirmation.

Order ID:[protected]
Date & Time Marked Delivered: 23 January 2026, 9:40 PM
Platform: Amazon India

The above-mentioned order was wrongfully marked as “Delivered” by Amazon’s delivery personnel. I categorically state that no...
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S
Subimaheshan
Jan 14, 2026
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Retaliatory actions from Amazon

Address: call received from amazon customer care from mumbai office

I am writing to express my strong disappointment and concern regarding the recent experience with my Amazon account. Orders that I placed were cancelled without my consent, and the refund was processed to Amazon Pay balance, despite my clear request for it to be credited to my linked bank account.

I received an email stating I had violated Amazon’s terms and conditions, without any explanation or evidence. I find this...
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K
kimbalaji
from Chennai, Tamil Nadu
Dec 23, 2025
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Product not delivered on committed time and no communication thereof

Address: Bangalore

I have placed an order with Amazon India for a product on 20th of December. They have standard delivery date of 23rd December. But, when there was an option that If I pay additional amount, the product will be delivered to me on 21st December itself. I payed the additional amount as I wanted it to be delivered on 21st December as it has to be gifted to some one on 22nd December. As per their website and app, I see that the product was out...
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G
Gopi Srinivasan
Dec 19, 2025
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escallation for order number 406-9748799-2421139 & 406-9564688-8005938

Address: Gurgaon

I am writing to escalate an ongoing issue with my Amazon orders (Order number[protected] &[protected]; these have been stuck at the final delivery station without movement for days - with delivery being differed for later dates without a reason. This has been the case twice despite multiple follow‑ups through customer support channels, there has been no resolution.
Issue Summary:
The orders get stuck...
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H
Harsha Phansalkar
Dec 19, 2025
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Recieved product defective

Website: Amazon.in

I have recently order a samsung evo SD card from Amazon. While ordering amazon says it has 10 days replacement with 10 year guarantee. I recieved the product and it is defective as it is not getting recognised by any devices, so now when I try to initiate a replacement amazon app says the product is out of stock from the seller and therefore cannot provide a replacement....
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P
Pullagura suresh
from Anantapur, Andhra Pradesh
Dec 15, 2025
Dec 15, 2025
This thread was updated on Dec 15, 2025
Resolved
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Refund/send me my laptop

Address: Pullagura suresh plot number 43/A Multi tech metal impregnation opp sapthagiri package, 1st phase Road number -3, jigani industrial area,anakel tulk p

Hi sir my name is pullagura suresh my order number is[protected] my order HP Laptop order is not delivered and not refund sir please check the details and please respond sir my HP Laptop ordered Bajaj finance Card through sir my loan is active and loan amount fanality by fanality sir respond sir please my problem selove me sir my ordered 40 days above sir please sir respond imiditally sir...
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A
Arnab_dg
from Noida, Uttar Pradesh
Dec 9, 2025
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Product not delivered - December 7

To
The Consumer Forum,
India

Respected Sir/Madam,

I wish to lodge a complaint against Amazon India for the irresponsible behavior of delivery agent for the false delivery update when it was not delivered.

Incident:
1. On Dec 2, Order placed on Amazon India. Payment done
2. December 7, the delivery agent did not call regarding delivery. I stay in 3rd floor, and at 3:47pm...
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P
pyl
from Panchkula, Haryana
Dec 8, 2025
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Kyc update

I tried for kyc update numerous times and called the customer care, the person told me they can't send any person or initiate any video call request for kyc from their end.

I requested multiple times but they denied for help....
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B
bhakthshrihari
Dec 8, 2025
Dec 9, 2025
This thread was updated on Dec 9, 2025
Resolved
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Amazon account is suspended

Website: www.amazon.in

Today morning i opened amazon.in account and placed order. they recieved the payment by debit card and confirmed the order. evening theay are saying your account is suspended and locked. keeping the payment and suspending the account is a wise crime i think. so please complete the order or give back the payment i have made. details i have given in Photos/Videos....
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M
manu217
Dec 4, 2025
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Delivered wrong product and after return denying the refund

I tried to cancel the order, but it was still shipped. I then received the wrong product, and despite multiple calls, customer support could not give me any clarity or help.

Following Amazon’s instructions, I returned the product directly to the seller.
Return shipped via Blue Dart on 24th Nov 2025 and delivered on 25th Nov. The seller initially acknowledged the return process but is now denying receipt and telling...
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