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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints(20198)

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M
Muhammad Touqeer
Nov 18, 2025
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Amazon mall task work at Home,

My money was stuck in Amazon mall task work at Home, Part Time Job platform . Now they demanding 75000 commission to release 13056400 then I search about Amazon task mall then I saw so many comments that they are scams and last week a friend sister who was also victim got her money back with the help of vos9112pro with : t.me/vos9112pro on telegram . I reach out to them and I was lucky to get my money back my money and I am really thankful...
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Sayedhasan5
Nov 5, 2025
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I ordered a utensil set from amazon..due to some reason i returned it but they changing refund date again and again and not initiating refund...plz help
Amazon India customer support has been notified about the posted complaint.
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    S
    Sayedhasan5
    Oct 22, 2025
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    Reject return request continuously

    I order a utensil set (butterfly company) from amazon…i have some issue with the product..i found it costly and decided to return the product..from the last 3 days i am raising return request but no one come to pickup and they cancel the return request request again and again…plz resolve this issue...
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    M
    Mohan OTO
    Sep 25, 2025
    Nov 2, 2025
    This thread was updated on Nov 2, 2025
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    i got scammed r135, 000 in amazon mall part-time jobs and recovered it with vos

    I GOT scammed R135, 000 IN Amazon Mall part-time jobs AND RECOVERED IT with vos

    All task Mall PLATFORM ARE SCAMS kINDLY READ SO YOU DO NOT FALL VICTIM.

    I saw post Amazon task mall online jobs and apply on FB and redirected to whatsapp. Isabella who recruit me and advice to register. After registration she teach how to do task. Recharge 14 and first for task .after two task again task came with difference 61 and...
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    C
    Chloe Neha
    Sep 24, 2025
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    task mall platform are scams

    All task Mall PLATFORM ARE SCAMS kindly READ SO YOU DO NOT FALL VICTIM

    I GOT scammed of R135, 000 by Amazon Mall part-time jobs AND RECOVERED IT with vos ( WhatsApp :+[protected]

    I saw post Amazon task mall online jobs and apply on FB and redirected to WhatsApp. Isabella who recruit me and advice to register. After registration she teach how to do task. Recharge 14 and first for task .after two task again...
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    F
    friendsworld89
    from Delhi, Delhi
    Sep 19, 2025
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    Order informed returning and charged for two order

    Address: sdcorporation, sarova studio, behind samta nagar post office, samta nagar, kandivali east, mumbai 400101.

    Dear sir,
    i am very disappointed with service i am getting from
    amazon. i have ordered crucial 1 tb hdd and 8gb ram. order id[protected] but it was not delivered to me. i have received message it is rejected by you and returning to seller. i enquired with customer care . i was told by customer care person aniket that the package is found damaged hence it is returning to the seller. he also send mail to me. i have attached...
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    Ajitkumar7249
    from Chandigarh, Chandigarh
    Sep 18, 2025
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    return / refund regarding order no - 402-7202324-2065932

    TAKE ACTION
    (URGENT APPEAL )

    CUSTOMER CARE MAI CALL KARNE MAI RETURN YA REFUND KARNE SE MANA KAR RHE HAI CUSTOMER SUPPORT WALE

    campany khud product return nhi kar rhi hai ek baar delivery agent ne khud cancel krwata tha ki isko cancel Krna hoga otp dijiye new return banaye taki verification remove kaa jo ki banwaya senior se baat krke phir bhi issue resolve nhi hua haib aur galti customer ki bta rhe...
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    P
    pkr6792
    Sep 18, 2025
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    Keeping my money since 1 month

    I ordered a mosquito net for single bed, but what I got was one for double bed and I requested for return of the item within 15 days . The mosquito net was received by the amazon delivery person on[protected] . Its now been almost a month, but I am not issued a refund, whenever I speak with the Amazon Customer Support, they give a vague answer and ask me to wait for another 4-5 days. This response has been the same throughout the last one...
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    S
    Sudhabg
    Sep 11, 2025
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    B0DRCYMKYL Order number: 407-0979083-0104302

    Product: B0DRCYMKYL
    Order number:[protected]
    The pick up was arranged from amazon seller .
    Hi the bluedart courier scheduled by seller was picked up on 5aug.
    No refund was initiated by seller.
    I complaint through amzon but no one helping.
    This is cheating as amazon seller not providing any refund and also commnication.
    Amazon is cheating customer by keeping such seller.
    Seller...
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    A
    ashishrcb
    from Delhi, Delhi
    Sep 6, 2025
    Sep 30, 2025
    This thread was updated on Sep 30, 2025
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    Samsung Phone Ordered - Amazon Shows Delivered But Not Received

    Website: www.amazon.in

    I had ordered Samsung Galaxy M36 5G (Velvet Black, 8 GB RAM, 256 GB Storage)| Circle to Search| Google Gemini| Corning Gorilla Glass Victus+| 7.7mm Slim| AI Enhanced 50 MP OIS Triple Camera| Unmatched Nightography on 28 August 2025 vide Order #[protected]. Amazon website claims that they delivered the product on 29th Aug 2025 which is totally false, I have not received the product. Amazon is claiming they delivered the product and...
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    F
    Faheem Makhdoomi
    from Srinagar, Jammu and Kashmir
    Sep 6, 2025
    Sep 8, 2025
    This thread was updated on Sep 8, 2025
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    Resolved

    Order Not Delivered on Time Request for Urgent Delive

    I placed an order with Amazon India on 25 August 2025 (Order ID:[protected], Tracking ID:[protected].

    The package has been delayed multiple times in transit (latest updates show delays on 5 September 2025). It left the Amazon facility in Jammu on 2 September 2025 but has still not been delivered.

    I am not requesting a refund — I only want the product to be delivered to me urgently. The delay has...
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    J
    Jinkle kumar
    Aug 30, 2025
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    wrong product received and not getting refund - amazon

    @AmazonHelp
    I ordered a product from Amazon but received the wrong item (shoes instead of the actual order). During delivery, the delivery boy didn’t allow me to open the box to verify the contents before accepting it, despite my request. He insisted on OTP verification first. I have a video of this incident as evidence.

    Here’s a breakdown of the issues I’ve faced:

    1. Wrong Product: I received shoes...
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    T
    ThrexeL
    from Mumbai, Maharashtra
    Aug 26, 2025
    Oct 10, 2025
    This thread was updated on Oct 10, 2025
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    Urgent complaint regarding failed delivery

    Dear Amazon Customer Service,

    I’m writing to formally raise a complaint regarding a failed delivery attempt for my order (Order ID:[protected], which was scheduled for delivery on Monday, 25 August and was Out for Delivery since around 4:03 PM.

    Despite being available and actively waiting to receive the package, the order was marked as “unable to contact” late at night. At 10:20 PM,...
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    M
    Mohamed Arfin
    from Hyderabad, Telangana
    Aug 14, 2025
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    Amazon delivery agent Ramanathapuram Hub

    Address: Ramanathapuram

    I have ordered a mobile on amazon by applying for exchange offer. It is not mentioned anywhere on amazon that mobile original box is required for exchange.
    I called Amazon team, and they confirmed original box is not required for exchange. However, the delivery agent told mobile box is mandatory and he cancelled the order by himself but the reason he stated is customer rejected the order. This is straight forward cheating from amazon....
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    P
    pitchika
    from Hyderabad, Telangana
    Aug 12, 2025
    Oct 8, 2025
    This thread was updated on Oct 8, 2025
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    Address: Hyderabad

    Amazon finallly find a way to loot customer money.

    I want to show you a senario where i have placed couple of orders and recently amazon introduced payment fee which applies to prime customers as well and which customer care says is non-refunded, till here it is fine. But if product not delivered or returned damaged item then and after return complete then Amazon has to pay full amout to customer, because here customer looses his time for waiting order and in case of refund, customer also loosing payment fee as well ? but why? Customer paid for item and at the end, Item is not there and only refund there with loss of payment fee? why should customer loose this money when he not received item? This is a new way of fraud and looting customers money. It is not about me, it happens to lakhs of people and if we say 10 lakh customers faced this then in Amazon will earn more than 50lakh rupees for the cause of refunds beause of item not available or replacement not fulfilled, this is Amazon mistake and not customer mistake..

    BOULD Say
    -- Shame on your service
    -- Looting customer money

    Why should as a customer i loose money of payment fee when i dont receive item? why should customer loose money in the form refund w.r.t payment fee? Did Amazon anywhere specified that in case they failed to deliver or replace item then they deduct payment fee and refund, so that customer has to loose for Amazon mistake? where this is mentioned. I am not looking for payment fee when item is delivered, that is fine, but when item is not delivered and replacement also failed to delivered then why should customer loose time and money what he paid? In such case Amazon has to pay full amout.

    Even when call to customer care, they are not saying properly, might be they dont know or they are acting that they are trained to loot this kind of money.

    Amazon just realizing, if you are doing this for 20 lakh orders or customers per day then you earings in the for of payment fee is morethan 1crore ruees per day.

    Amazon please be aware that some of your fraud employees doing these things and spoiling brand name? But just realize that why should innocent customer loose money for your mistakes? I agree payment fee is fine, if you deliver item but not on refunds. Keep a not of this... Call center executives also not giving proper response... it is shame on your serivce..

    I am expecting multiple calls from Amazon on this to my mobile if i not lifter once with a statement that Sorry from Amazon and Also Refunding my payment fee for refunds, as i lost time and money from Amazon.

    Please go through below Order Numbers
    Order #[protected]
    Order #[protected]
    Order #[protected]
    Order #[protected]
    Order #[protected]
    Order #[protected]
    ...etc

    Like this Amazon Looted lot of customers money, it happened to PRIME Customers as well
    Amazon India customer support has been notified about the posted complaint.
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      M
      Milly Das
      Aug 11, 2025
      Aug 7, 2025
      This thread was updated on Aug 7, 2025
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      urgent :- final notice before initiating legal action...!!! order id/number :- [171-5746149-3886712].

      Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad Distric

      Adv. Mira Saha
      [Senior Advocate, Calcutta High Court]
      Contact :- [+91-[protected]] | Email :- [[protected]@gmail.com].

      ---

      Date :- [11/08/2025]

      LEGAL NOTICE SEND FROM MY CLIENT'S REGISTERED E-MAIL ADDRESS.

      To
      The Legal Department / Authorized Signatory
      Amazon Seller Services Private Limited
      8th Floor, Brigade Gateway, 26/1 Dr. Rajkumar Road, br...
      +5 photos
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      B
      BSNL SIM COMPANY
      Aug 8, 2025
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      Removed Amazon Company

      Address: India

      Removed Amazon Company...
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      V
      veerajjanardhanan
      from Trivandrum, Kerala
      Aug 7, 2025
      Aug 28, 2025
      This thread was updated on Aug 28, 2025
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      Formal complaint regarding late delivery and product cancellation without intimation compensation and legal notice

      Address: Newtown, North 24 Parganas.

      I am writing to formally raise a serious grievance regarding the unacceptable handling of my recent order placed on your platform (Order ID:[protected], dated[protected], for the product Titan Bandhan Quartz Analog with Date silver Dial Stainless steel.
      1. Facts of the Case
      The order was confirmed and payment of ₹7844 was made in full through Credit card.
      The expected delivery date was [Insert Date]. Despite...
      +1 photos
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      Suruchi Tiwari
      Aug 6, 2025
      Aug 11, 2025
      This thread was updated on Aug 11, 2025
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      Resolved

      Defective boat earphones misleading warranty rejection & zero support from amazon or boat

      Resolution Sought:
      A full refund or a brand-new replacement of the defective earphones
      Attachments (available upon request):
      Invoice / proof of purchase
      Service Denial Certificate
      Screenshots and communication history with both boAt and Amazon...
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      C
      Charandeep Kaur
      Aug 4, 2025
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      Regarding my money

      Certainly! Here's a revised and professionally worded **complaint email** based on your experience. It's structured, firm, and clearly communicates your frustration and expectations:

      ---

      **Subject:** Formal Complaint Regarding Order Cancellation and Unprocessed Refund

      Dear Amazon Customer Service,

      I am writing to lodge a formal complaint regarding my recent experience...
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