Amazon India Customer Care
Amazon India
Customer satisfaction rating: 4%
Submit a Complaint
8577
COMPLAINTS

Amazon India Customer Care

Amazon India

TwitterFacebookLinkedInGoogle+Youtube
Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500032

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1000
down
498
+91 80 4197 0000  [Bangalore]
up
379
down
219
up
231
down
186

Additional info

Bangalore

2nd Floor, Safina Towers, Opposite J.P. Techno Park, No.3, Ali Asker Road, Bangalore, Karnataka 560052

Tel: +91 80 4197 0000



Chennai

Address: #40,3rd Floor, SP Infocity, MGR Salai, Perungudi, Kandanchavady, Chennai, Tamil Nadu 600096

View More Information...

Customer satisfaction rating
4%
Complaints
8577
Pending
0
Resolved
374
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Amazon India related photos (2438)

Complaints with pictures are more trusted and informative    View all

Amazon India Complaints & Reviews

Sort by:

Amazon India — amazon india I got job confirmation letter I don't know it's original or fake.

 mrudul baby baby on May 23, 2018
Dear sir/ madam,

I saw employee requirement advertisement in olx. I applied supervisor post and I was sent soft copy of resume, photo, I'd proof, educational and experience documents, on 28th may 2018. I got a confirmation letter and one resource processing form Amazon jobs from message and mail. I filled that form and replied that(job@hramazoncare.com) mail. One person called you deposit rs. 1550 for uniform.

I don't pay the money
I dont weather it's original or not.

My mail id :mrudulbabya33@gmail.com
[protected]...
Complaint comments  Read comments Complaint category Job & Career

Amazon India — bm 5000 condenser microphone

 Belieber on May 23, 2018
I had received a damaged product, and returned it to the seller already..., since then, I'm waiting for my refund money, and yet nothing is happening no calls, no emails about my refund money!long back, I was told by one of the customer representatives that I'm going to receive the money check soon, being prime member and of course being a frequent buyer of The Amazon i think I should have this much of privilege to be updated regarding my query for which I'm concerned!...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Amazon — refund related

 Bhranti banker on May 22, 2018
I order bitterlime palazzo order no:[protected]
Rs 699

I return 4 may
I hv bought another palazzo from amazon i also return two palzzo at same time same date
Pickeup successful but after 3 hr msg in my mobile that return request cancel of product bitterlime

Amazon agen was pickup my product then they send me msg like that
I called customer care 4-5 time but they said wait we will check
But no one help me
Its their agent fault and they said me please wait if your product deliver in out warehouse then refund ho jayega
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — online fraud

 Vermahitesh on May 22, 2018
Order Id: 2865759
Placed on: May 11, 2018

I ordered a Phillips trimmer Model no. BT 7206/15 from Amazon, but I received the NOVA trimmer Model no. NHC-9011 which is far less quality product than what I had ordered. It was a very bad experience and I am very disappointed with this kind of service from such a reputed firm. From the customer's feedback and complaints, I got to know that this thing happened with other customers as well. I had filed the complaint against this, but even after repeated emails and phone calls, I did not get the replacement done....
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — amazon transportation services

 yogesh2157 on May 22, 2018
Pathetic delivery .. the delivery did not even came to the destination and marked as product rejected by me. i tried calling him 10 times, his number was coming switch off and amazon is now refusing to deliver it again, they are like you need to order the product again, the product is now no more at discount and even my funds are blocked they took 7 ### days to deliver the product and now more 7 days to refund the same, well the product i ordered was for exchange, i did a factory reset of mine exchange device and was waiting like an ### and that shady guy updated as rejected by me. i called CUSTOMER...
Complaint comments  Read comments Complaint category Electronics & Appliances

Amazon India — I got job confirmation letter I don't know it's original or fake.

 Srimathi palanisamy on May 22, 2018
Dear sir/ madam,

I saw employee requirement advertisement in olx. I applied supervisor post and I was sent soft copy of resume, photo, I'd proof, educational and experience documents, on 28th may 2018. I got a confirmation letter and one resource processing form Amazon jobs from message and mail. I filled that form and replied that(job@hramazoncare.com) mail. One person called you deposit rs. 1550 for uniform.

I don't pay the money
I dont weather it's original or not.

My mail id :psrimathimba@gmail.com
[protected]...
Complaint comments  Read comments Complaint category Job & Career

Amazon India — fake pickup failure

 Sarkaar Manoj on May 22, 2018
I have requested for return of a product i ordered on amazon. The product i received was defective as its led display isn't working properly.

I requested for return, pick-up was arranged twice from 02 different addresses; however, without event attempting the pick-up, the aligned courier partner updated fake remarks and rescheduled pick-up twice....
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — cheated me with other cheap product

 Sunny Raina on May 21, 2018
Myself sunny raina r/o ep 118 lowermast garh pirmitha jammu j&k has ordered a panasonic er-207-wk-44b men's beard and hair trimmer which cost rs 999 from amazon on 11:17 pm on 17th of may online. I recieved a confirmation message that the product will be delivered on 24th of may. I received the product on 21st of may and paid payment to the delivery boy of delhivery courier. When i opened the parcel i found a cheap trimmer of nova comany worth rs 150 - 200. But i had paid rs 999 for panasonic er-207-wk-44b men's beard and hair trimmer to the company. My order id was 2924778.
The parcel was...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Amazon India — wrong product sent many times

 avi123 on May 21, 2018
Sir
I am the loyal customer of amazon who believes that amazon gives best services and its prime aim is customer satisfaction.

But recent incidences changed my views about amazon, not only it frustrated me by sending wrong products many times but also had a bad experience talking with one of your executive from customer relation 'mr satish' who denied what i was asking for that is also fine but the main concern is he told me that he cannot assure me that in future it will not happen and these are his words 'can't stop reoccuring in future'

If world renowned...
Complaint comments  Read comments [2]Complaint category Online Shopping

Amazon.in — payment not received

 alant on May 20, 2018
I purchased a smart watch (3499) from amazon.in on 23 march 2018. But i got not the item that i ordered. So i returned that item using return label instructions in the site amazon.in. But i dont got my refund cash that it almost took 1 month. The order#[protected]. I need my cash or want the the correct item that i ordered. I submit the neccesary images as well as the invoice. So please refund me....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Amazon India — street dog harming people & barking

 Alfaz Banu on May 20, 2018
Hi,
We have severe problem with street dogs in our area. Every day these dogs chase people nearby and attack them.
Many people have suffered becuase of these dogs. Please take immediate action.
We have even called your office regarding this issue 1 month back and yet this is not resolved.

I am from area near rto office kondapur hp gas chaitanya agency.
There are many dogs near my appartment attacking ppl and chasing...
Plz resolve this issue... Asap....
Complaint comments  Read comments [2]Complaint category Pets & Animals

Amazon India — books from asia pacific

 Parthaprotim on May 20, 2018
Dear sir,
I placed two orders online from amazone india for two books and paid through net banking and debit card. The books sold by asia - pacific holdings pvt. Ltd. The details of the orders are given below. I haven't receive the two books till now.

Date of order order no. Name of products amount mode of paym

10/07/17 d[protected] super power student rs.89/- paid online

06/05/[protected]-9734748 the wonderful name of jesusrs.449/ paid online

I fervently, request you to send the books as earliest as possible.
Complaint comments  Read comments [3]Complaint category Schools

Amazon India — moto g5 s purchase from amazon india during the sale on amazon from 13 th may to 16th may

 Shashwat Rishi on May 20, 2018
I have ordered a mobile from amazon india moto g5s on exchange of moto e3 power during the recent sale on amazon india on 15th may and it cost me 5310 after exchange of the moto e 3 power and it was to be delivered on 17 th of may as i am a prime customer of amazon and once ordered it reached to gurgaon on 16th of may but on 17th it havent been delivered and when called to customer care they said there was some issue with delivery team and it will be delivered on 19th of may but on 19th they cancel my order and when asked on customer care they told that the social media team had canceled the order...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Amazon India — different product and also damage product

 Sunil rog on May 20, 2018
Sir mene redmi 5 ka mobile order kiya tha amazon pe 1 mahine phle order kiya tha order id #[protected] us din meri wife ka birthday tha to mene gift wrapup packing ne product mangwaya tha or jb mujhe wo product mila to wo pura pack tha kisi ko nhi pta ki usme kya tha jb mene meri wife ko gift diya to usne open krke dekha to ek micromax ka tuta phone mila jo bina batery ka tha iski complaint jb mene amazon se ki to unhone mere product ko lejane ke liye carier boy ko pahuchaya but us boy ne mera product lene ko mna kr diya or esa har bar hua jab bhi ko mera product lene aata to use mna kr...
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — my mobile is missing

 Chandrashekhar Jha on May 20, 2018
Respected sir
I am chandra shekhar jha (Customer id:[protected]
Mob. No-[protected] my mobile moto g5s pluse is missing so if possible & it has insurance please conform me. So that i can make insurance complaint for other mobile i have all ready police fir copy.
Sir please see seriously for my mobile which is missing.
(Customer id:[protected]
Mobile imei no - [protected]
[protected]
Purchase date-25/01/2018
Order no[protected]
Amount-14999/-...
Complaint comments  Read comments Complaint category Mobile Handsets

Amazon India — amount debited from my account but no order is placed

 Manesh Mishra on May 20, 2018
Hi,

I have placed an order for jaguar black perfume on last wednesday i. E. May 16 and rs. 1479.00 was deducted from my account but i don't see my order on amazon. Also, i'm not able to connect to customer care because there is no order placed on amazon. I tried calling helpline number via amazon website but call is getting dropped since there's no order with them. Please help....
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — irresponsible delivery person and irresponsible customer helpdesk

 deba26 on May 20, 2018
The amazon delivery boy came to the delivery address at 12.20pm today and called me to tell that he is at the delivery address. Unfortunately i was out for my office work. Hence i asked him if he can come in the evening and deliver the item. He told he can come by 7/7.30pm. Upon his confirmation i kept on waiting at the delivery address, but he did not reach there by 7.30pm. I called him. He told that he can't come today. However, i got a msg from amazon that i refused the order at the time of delivery. I contacted amazon customer care. But they have no clue to resolve the issue except saying "sorry"....
Complaint comments  Read comments Complaint category Online Shopping

Amazon India — product not received in time so I cancelled my order.

 Gali Prathap on May 19, 2018
Dear sir,
My self g prathap, i have purchased juicer order date 26-apr-2018
Order #[protected]
Order total 499.00 (1 item) expected delivery date give on 09/05/18, but still i am not getting that product so cancelled my order and money not refunded.
Finally i didn't having product (Juicer) and money also not refunded, please return my money.

G prathap
Phone : [protected]...
Complaint comments  Read comments Complaint category Other

Amazon India — product not delivered, fraud delivery

 Rinkee Kumari on May 19, 2018
Fraud delivery service

I ordered samsung phone few days back.
On website it showed delivered but i didn't get it.
I called up customer care guys to which they opened an investigation. But after few days they simply closed the investigation
Without feeling the need to mention this to me. I called up again and they said that they can't do anything on this. They are not even mentioning what investigation they did.
I can only figure out that anyone can do the signature on your behalf and take your item. At least show me where have i signed. You guys are
Complaint comments  Read comments Complaint category Mobile Handsets

Amazon India — product returned not refund till now

 sreelatha228 on May 19, 2018
Hi
I have purchase product - 1) seller sent me which was already rejected from other person. How i come to know seller did not remove the periovus customer address same product i got...
2) i have returned the product which is not working actually this was happen a week ago till now my refund amount is not done. I spoke to customer center they says talk to bank people, when i have already spoke to bank team they says they didn't received any reference code.

Here is details given
Order #[protected]
Order placed — 5 may 2018
Total —...
Complaint comments  Read comments Complaint category Computers & Accessories

Recently Discussed

(0 minutes ago)
Samsung India
s8 order cancelled after payment
(0 minutes ago)
Flipkart
boat earphones return
(0 minutes ago)
Reserve Bank Of India [Rbi]
ref: rbi/est/678/a08 cdd: 2024/6028/14/311 swift codes: cvalesvvxxx
(0 minutes ago)
TVS Motor Company
apache rr 310 rear view mirror cracked. poor quality material.
(1 minutes ago)
Flipkart
defective washing machine received and flipkart not ready to exchange

Featured Complaints