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Amazon India Complaints & Reviews

www.amazon.in

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Updated: May 11, 2026

Complaints 20358

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1485

Unresolved

18873

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints(20358)

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Address: Rajneesh Madhok Advocate Railway Road Phagwara Punjab

Website: www.amazon.in

Fraudulent activities on Amazon platform
Complaint regarding attempted delivery of wrong HP Laptop model and refund delay

I ordered HP 15 laptop with Intel i5-1335U processor vide Order No.[protected]. During Open Box Delivery, a different/cheaper model i5-1334U was attempted to be delivered being Rs 2, 000/- cheaper model. Therefore delivery was refused and the order got cancelled. Refund including Open Box...

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Address: Plot no 213 2nd cross Kailash nagar Brampur kalaburagi

Website: Amazon.india

I, Rohit VN, am filing this complaint against Amazon India regarding deficiency in customer service, misleading commitments made by customer support representatives, failure to honor assurances provided by authorized support agents, and the resulting financial loss and mental harassment caused to me.

Background of the Issue

I had placed an order on Amazon India for Fgear Suitcases under the old Order ID:[protected]....

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I bought Storio G5 Handheld Game Console for Kids a handheld video game and in the delivery itself it was faulty and after two days the device dead. I checked the return option and it was only mentioned replace with the same model. I opted to replace and initiated a replace request. The same day itself I can see various status in the track history, first it was pickup initiated but no one has called me or came to my location to pickup, bow...

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Website: amazon.in

Order Details:

Order Number:[protected]
Order Date: 14 April 2026
Delivery Date: 16 April 2026

Product:
WESTEVER -8MP Digital Camera for Kids with Print | Instant Printing, Unicorn Design, Video Recorder, 4GB SD Card, Print Paper Rolls, Shoulder Strap for Kids 3-12 Years

I am writing to file a formal complaint regarding a highly frustrating experience with a recent...

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Website: www.amazon.in

I am writing to formally raise a complaint regarding my recent purchase of a Panasonic AC (Order ID:[protected], placed on 16 April 2026.

The order was initially scheduled for delivery on 18 April 2026 but was incorrectly marked as “rejected” by the delivery team without any prior contact or delivery attempt. Upon contacting customer support, I was informed that the product was being returned to the seller due...

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Email rahulrawat.[protected]@gmail.com Amazon did not refund me although return already completed and also closed my account. This illegal and an unfair practice. Pls reopen my account and refund me my amount asap order[protected]...

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I am writing this complaint against Amazon regarding extremely poor service, false delivery updates, mental harassment, and repeated misinformation related to my order, which was intended as a birthday gift for a loved one.
The issue started on the scheduled delivery day (Saturday). The delivery agent contacted me when he was approximately 2 km away from my address but refused to deliver the order, stating that my area did not fall...

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I ordered same order 3 times but not delivered

Delivery no call me and he return my order and again I order same . what problem with deliver agent please take strict action against him .

And delivered this time my order ASAP

1st order date

Order placed. :- 12 March 2026

Order number. :- [protected]

2nd order

Order placed ...

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Website: amazon.in

Order no.[protected]
date 26/03/2026
I am prime member user. Whatever i am ordering from 6th march, 2026 is getting automatically canceled. i have contacted and mailed amazon customer service several times but they have not responded. they say mail us we can't do anything....

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Address: Amazon

Dear Sir/Madam

I had made a purchase from Amazon on 1st January, 2026 at around 6am with order IDs-

Order ID[protected]

Order ID[protected]

With these order IDs amount of INR 2803 was debited from my account. This card on that day didn’t have Domestic Econn activated, hence the payment was cancelled. After this I visited the bank (AIIMS Ansari Nagar) on 1st...

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I'm filing a complaint against Amazon.in for delivering an empty packet instead of the ordered Pregnancy Pillow (Order ID: [insert AWab[protected], invice- GNU5-8703). Despite raising a complaint, it was refused. The pillow is a bulky item, and the received packet was significantly smaller and empty, clearly indicating the issue lies with the seller/shipper, not the delivery person. I've attached photos of the empty packet and order confirmation...

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Address: amazon

Hi
order placed on amazon pharmacy.
order number[protected] delivered on 15 feb.
there are 2 medicines
1. lipi ez 40
2. nurokind d3
the batch number printed on invoice is different from the batch number printed on medicine label.
i think the medicines are not genuine.
i contacted amazon customer care on 15 feb, i was told that i will receive new invoice of new batch number...

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[protected] for two identical mattresses jas been partially fulfilled with the seller, Springtek Mattresses, clarifying it received an order for one mattress only. The Amazon Fulfilled order shows status of second matress as Delayed, Not Yet Shipped. It has been over a month since the order was placed and money paid in full for two mattresses. No response from Amazon amd their Customer Service is difficult to reach. This is causing...

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I ordered a Meta Quest 3 vr headset in around may of 2024. I ordered it from a listing that was a little cheaper than the rest, as it was shown by Amazon in front page. I didn't expect it to be such a bad experience. First of all the delivery was a bit delayed. Then when the package finally came, it started out a bit suspicious, the box was not in good condition and felt a bit smaller. As I haven't seen this product on store shelves before,...

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I am the registered Amazon account holder and wish to raise a consumer complaint regarding non-receipt of an order that has been incorrectly marked as â€œDeliveredâ€ in Amazonâ€™s system.

Order Details:

Order ID:[protected]

Order Date: 20 January 2026

Delivery Status: Marked as Delivered on 24 January 2026

The above order was placed from my Amazon...

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I wish to lodge a formal consumer complaint against Amazon India for deficiency in service, unfair trade practice, and false delivery confirmation.

Order ID:[protected]
Date & Time Marked Delivered: 23 January 2026, 9:40 PM
Platform: Amazon India

The above-mentioned order was wrongfully marked as â€œDeliveredâ€ by Amazonâ€™s delivery personnel. I categorically state that no...

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Address: call received from amazon customer care from mumbai office

I am writing to express my strong disappointment and concern regarding the recent experience with my Amazon account. Orders that I placed were cancelled without my consent, and the refund was processed to Amazon Pay balance, despite my clear request for it to be credited to my linked bank account.

I received an email stating I had violated Amazon’s terms and conditions, without any explanation or evidence. I find this both...

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Address: Bangalore

I have placed an order with Amazon India for a product on 20th of December. They have standard delivery date of 23rd December. But, when there was an option that If I pay additional amount, the product will be delivered to me on 21st December itself. I payed the additional amount as I wanted it to be delivered on 21st December as it has to be gifted to some one on 22nd December. As per their website and app, I see that the product was out...

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Address: Gurgaon

I am writing to escalate an ongoing issue with my Amazon orders (Order number[protected] &[protected]; these have been stuck at the final delivery station without movement for days - with delivery being differed for later dates without a reason. This has been the case twice despite multiple follow‑ups through customer support channels, there has been no resolution.
Issue Summary:
The orders get stuck at...

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Website: Amazon.in

I have recently order a samsung evo SD card from Amazon. While ordering amazon says it has 10 days replacement with 10 year guarantee. I recieved the product and it is defective as it is not getting recognised by any devices, so now when I try to initiate a replacement amazon app says the product is out of stock from the seller and therefore cannot provide a replacement....

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