Ambal Auto — Worst service, More charge, Problem not resolved.

Address:	Erode, Tamil Nadu, 638452
Website:	www.ambalauto.com

I have given my Maruti 800 for service, water boiling issue in radiator. Local service center i enquired, They said it will come's around Rs. 2000.

I thought ambal is good for service in maruti car's and spares. Ambal given me the quotation for 4, 500 to make every thing clear. i said proceed further.

After 2 day's they said to change every thing and it will comes around 25, 000.

After i visit to service center no need service i want to take my car back, They already removed the radiator and broken some parts while removing radiator.The person said after make ready only you may take your car back.

I said as per the quotation please proceed don't put extra or part's. finally they charged Rs. 8000 and problem not yet resolved. again they are asking give one more 10, 000 to make everything clear.

The result they are saying after changing some spares only we know the problem.

My Questions:

1. Why you put quotation / job sheet ?
2. Why no experienced service technician's ?
3. Why asking more money after given the car for service ?
4. Why they not given my car back after i said no service need ?

Note: After i given the car to local service center to make my car ready, They said Ambal changed some parts ant it will worth around 1800 and they spoiled head and engine.

I want to know why they are charged 8000 and problem not resolved.