American Swan Lifestyle Company — Fraud company

Address:Gurgaon, Haryana, 122018
Website:www.americanswan.com

American swan companies site and app both are down and even the toll free is not working. Before 7-8 monthd they are not operational because I visit the site regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 650). I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits...
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American Swan Lifestyle Company customer support has been notified about the posted complaint.
May 28, 2017
Updated by nitesh gera
MY ISSUE HAS NOT BEEN RESOLVED TILL NOW.
May 28, 2017
Updated by nitesh gera
American swan companies site and app both are down and even the toll free is not working. Before 7-8 monthd they are not operational because I visit the site regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 650). I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits...
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Comments

I am with you @nitesh. I too had Rs. 536 as Store credits but they took everything away. I lodged online complaint, they said to visit consumer forum. When I visited consumer forum, they said I need to give some address. But maybe it has closed operations in India, there won't be any working address. So they said they can't do anything. We need justice.
American swan company website is down, i had wallet balance of amount 525, how to withdraw it please suggest.

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    American Swan Lifestyle Company Address
    708, 7th Floor, Tower A, Iris Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana, India - 122018
    View all American Swan Lifestyle Company contact information