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American Swan Lifestyle Company Complaints & Reviews

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Last updated Dec 7, 2019
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American Swan Lifestyle Company
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American Swan Lifestyle Company Website

American Swan Lifestyle Company Head Office Address

708, 7th Floor, Tower A, Iris Tech Park, Sector 48, Sohna Road
Gurgaon
Gurgaon District
Haryana
India
122018

American Swan Lifestyle Company Phone Numbers

Toll free
1800 313 1000
6
14

American Swan Lifestyle Company reviews & complaints(52)

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I don't you guys are alive or dead, as no response from many years, you peoples are thieves, and rob money from customer by putting money in wallet or not refunding money into bank, i had also rs 1500 approx in american swan wallet, you will not survive by this type earned money, i have already complained earlier but not can't track that, in our india getting justice is also a crime, only big person can do anything and they get easily anything i. E. Loan
American Swan Lifestyle Company customer support has been notified about the posted complaint.
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    Address:S/O VINOD SINGH, HNO 244/109 FLAT NO 3~!~SCHOOL BLOCK MANDAWALI, New Delhi, Delhi, 110092

    American swan companies site and app both are down and even the toll free is not working. I tried to send them email as well but no response so far. I am not sure from which date they are not operational because i do not visit them regularly. As per the refund procedure, american swan issues store credit for returned products and i had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well i am not seeing any option apart from raising the complaint as i lost my store credits. Total credits were approx rs 820.
    American Swan Lifestyle Company customer support has been notified about the posted complaint.
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      Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

      American swan companies site and app both are down and even the toll free is not working. As per the refund procedure, american swan issues store credit for returned products and i had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well i am not seeing any option apart from raising the complaint as i lost my store credits. Total credits were approx rs 450.
      American Swan Lifestyle Company customer support has been notified about the posted complaint.
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        Website:www.americanswan.com

        I bought certain things in american swan and returned a few and the amount was credited as store credits. They said they don't refund partial return items in the bank. I purchased again and returned all items but in this case, i should have received the refund amount in the bank but they said i have used earlier store credits to pay for the order and hence they can't refund and eventually shut down.
        I can't contact them on phone or via email.
        American Swan Lifestyle Company customer support has been notified about the posted complaint.
        My order jeans combo!104 all size 36 .
        But you sent me different sizes.
        So please return this product

        Reasons for reject
        1, size problem
        2, different styles
        3, damages

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          Address:New Delhi, Delhi, 110018
          Website:americanswan.com

          Hello there,

          My complaint is regarding the jeans i bought from american swan.

          It's been more than a year that i purchased jeans for my brother to gift him from american swan which he didn't like much because of the loose fit and never wore it.

          On my several requests, as i had invested my money into this jeans, he started to wear those jeans a few days ago. After 3-4 use jeans torn up (Stretched) itself from the back right next to the pocket. I got shocked as i paid around rs.4500/- for this piece of junk.
          This is new jeans then i thought to get it alter for him so that he could get a little use of it, and the tailor even used a piece of cloth inside while stitching so that it doesn't get torn again but this bad quality stuff of this jeans got stretched again at the same place.
          Can't upload the picture as the file size is bigger than 2 mb.

          I request if there is any possibility so i could get my money back or exchange of product.

          Thank you!
          Rajni raghav
          Email: [protected]@yahoo.com
          American Swan Lifestyle Company customer support has been notified about the posted complaint.
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            American swan site and app both are down. I tried to send them email as well but no response so far. As per the refund procedure, american swan issues store credit for returned products and i had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well i am not seeing any option apart from raising the complaint as i lost my store credits. Total credits were 750 rs.
            American Swan Lifestyle Company customer support has been notified about the posted complaint.
            I have wallet balance of Rs.669 and americanswan.com is not working and i send a email on [protected]@americanswan.com in Jan 2017 but delivery failure due to website not exist.

            Please help me, my email is bharat.[protected]@gmail.com and please provide support to get my money back.
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              Address:New Delhi, Delhi, 110027
              Website:American swan

              Hi
              I m kavita dhir i had purchased yellow short in 2015 i refund this product size issue plz gave me ballance many time send u mail but u not reply yyy plz send me customer care no plz solve my problem i was return this for size issue. If i forget my return payment but ur co. Remember this thing y r u so late for refund answered me
              Reply me
              Thanks
              Kavita dhir
              American Swan Lifestyle Company customer support has been notified about the posted complaint.
              Apr 25, 2017
              Updated by kavitadhir
              returnHi
              I m kavita dhir i had purchased yellow short in 2015 i refund this product size issue plz gave me ballance many time send u mail but u not reply yyy plz send me customer care no plz solve my problem i was return this for size issue.if i forget my return payment but ur co. Remember this thing y r u so late for refund answered me
              Reply me
              Thanks
              Kavita dhir
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                Website:online fraud of rs1500

                I have been purchased cloths from american swan online store but some outfits were not of good quality were returned due to their low quality and size problem, according to their policy they returned the amount in form of credit walleet which can be used dor shopping again. but after some days when i checked the websites shows that they are not acceptng orders they will be back soon but sometime later when i checked again site was closed. they didn't eturn the amount worth rs.1500/
                American Swan Lifestyle Company customer support has been notified about the posted complaint.
                The website is down from long ago and I've money in my americanswan wallet. Need to get it back. I couldn't find any other resource about americanswan to ask about this. Customer care number is not reachable and reply from customer care email as well.
                This is my order no [protected]
                I want re found becuse quality is not good
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                  Address:Gurgaon, Haryana, 122018
                  Website:www.americanswan.com

                  American swan companies site and app both are down and even the toll free is not working. Before 7-8 monthd they are not operational because I visit the site regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 650). I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits...
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                  American Swan Lifestyle Company customer support has been notified about the posted complaint.
                  May 28, 2017
                  Updated by nitesh gera
                  MY ISSUE HAS NOT BEEN RESOLVED TILL NOW.
                  May 28, 2017
                  Updated by nitesh gera
                  American swan companies site and app both are down and even the toll free is not working. Before 7-8 monthd they are not operational because I visit the site regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 650). I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits...
                  I am with you @nitesh. I too had Rs. 536 as Store credits but they took everything away. I lodged online complaint, they said to visit consumer forum. When I visited consumer forum, they said I need to give some address. But maybe it has closed operations in India, there won't be any working address. So they said they can't do anything. We need justice.
                  American swan company website is down, i had wallet balance of amount 525, how to withdraw it please suggest.
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                    Address:Udaipur, Rajasthan, 313001
                    Website:american swan.com

                    American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 400). I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits...
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                      Website:www.americanswan.com

                      I purchased 2 items and due to bad quality of products, returned it back. Even my store credit for more than 500 rupees struck. The site also closed and no customer care support . But now came to know that there is no existing website, even cannot connect to customer care and app is also not working. E-mail cannot be sent to the given mail address. How come these e-commerce website cheat on us???? any solution...???No hopes on these websites...better not to save money(wallets) on these e-commerce website...
                      American Swan Lifestyle Company customer support has been notified about the posted complaint.
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                        Address:Kolkata, West Bengal, 700015
                        Website:American swan life style

                        Sir Please tell me how cn I use my ameican swan credit wallet.I have a more than rs800 in account. But company websites is run way thay didn't pickup the call and didn't reply my mail. What shood I do now.achully I'm shopping online clothing but the product is not good so I replaced it.but thay didn't given my amount in account.thay are credit in my American swan wallet.
                        American Swan Lifestyle Company customer support has been notified about the posted complaint.
                        The issue was that the website of American swan has been closed now and i have balance of 700 ruppes in American swan wallet.if the site is not working then how can i use this balance.i also emailed to american swan customer care but they didn't reply so i want you to solve this issue.my mail id [protected]@ymail.com
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                          Address:Kutch, Gujarat, 370201
                          Website:American swan. Com

                          American Swan Lifestyle Company — Not refunding the store credit.
                          I have purchased from American swan india
                          And paid for the product
                          But I have received different in size So I sent it back to American swan life style

                          My product amount was 1400

                          And it is received in forum of

                          American swan credit account

                          But I am not able to use the same

                          And also not working of there site

                          And also costomer care number
                          American Swan Lifestyle Company customer support has been notified about the posted complaint.
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                            Address:110094
                            Website:Www.americanswan.com

                            American swan companies site and app both are down and even the toll free is not working. I tried to send them email as well but no response so far. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits. Total credits were approx Rs 700.

                            Please help.
                            American Swan Lifestyle Company customer support has been notified about the posted complaint.
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                              Address:Lucknow, Uttar Pradesh, 226001
                              Website:www.americanswan.com

                              I have bought a product from American Swan in the month of august 2016 .
                              My ORDER NO: AS[protected].

                              Due to the issue in size i made it return through Currier at you ware house Address.The Product was received there on 30 august 2016.
                              It was intimated that the cost i payed for the product will be credited to my American swan Wallet with the cost of Currier .
                              Since that Time i have made number of queries and request to get my wallet amount so that i could have a next purchase, but i didn't get any response
                              from customer care executive.

                              Also i did the previous mails to these available sites but diidn't get response after 7 september.
                              i have approx Rs 900 for that refund is not made.and now site is also not working
                              American Swan Lifestyle Company customer support has been notified about the posted complaint.
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                                Address:Dharwad, Karnataka, 580004
                                Website:American Swan

                                I am not regular to open website of American Swan. But from 5th Feb-2017, I am also trying to open the site of American Swan, but unable to open. I have credit amounts of Rs. 805 on its on-line ballet. I want to use this amounts to purchase another product.

                                Whether the amazon website has been closed, I am not sure.

                                How would I get my amounts back.

                                Nagendra Kumar
                                [protected]
                                American Swan Lifestyle Company customer support has been notified about the posted complaint.
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                                  Address:Gurgaon, Haryana
                                  Website:www.americanswan.com

                                  American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 1600). I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits.
                                  American Swan Lifestyle Company customer support has been notified about the posted complaint.
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                                    Address:27667
                                    Website:www.americanswan.com

                                    I bought a product from American Swan website, but there was some issue with its size, so I returned the product. The had the provision of giving store credits. After few days I received the credits in my account. Till then all the services of American Swan were fine.But one day I tried to open the website, it did'nt opened and I want my money back.
                                    Store credit: 726 Rs
                                    +1 photos
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                                      American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits.
                                      American Swan Lifestyle Company customer support has been notified about the posted complaint.
                                      Hi,

                                      I have my money in their wallet for a returned product and now they shut the and my money is lost. no customer care contact or no way to contact them.this is absolutely cheating the customers.

                                      Regards
                                      Dharmendar
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                                        Address:Gurgaon, Haryana
                                        Website:www.americanswan.com

                                        Customer Id : [protected]@gmail.com
                                        Refund REceivable : Rs. 1179/-

                                        I had Store Credits with the Site of Rs. 1179, w.e.f Aug 5, 2016.
                                        Post which, I have been trying to access the site from Oct 2016. Initially, the Website opened but there was an error message saying that they are not taking Orders Temporarily, which I ignored, thinking that the site was under maintainence and would be up and running soon!
                                        However, the next month on, the Website never opened, Emails o the customercare bounced back and Phone calls never went through!

                                        How unprofessional for a website to suddenly stop services and abscond like this with the customers money!!

                                        Please help with Refund of the Money to my Credit Card/Bank Account!
                                        +1 photos
                                        American Swan Lifestyle Company customer support has been notified about the posted complaint.
                                        Lodge an online complaint with Department of Consumer Affairs (Ministry of Consumer Affairs, Government of India) at the site http://consumerhelpline.gov.in/

                                        This is the complete address of the company... "The American Swan Lifestyle Company Pvt. Ltd., 40km Stone, Delhi Jaipur Highway, Near Agarwal Packers and Movers Ltd, Village Narsinghpur, Gurgaon-122001, HARYANA"
                                        Once i bought a product from u n retured that .then my money is refunded to your wallet. now i thought of purchaseing again i did nt found ur site amerianswan.com
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