Amount Credited And Debited Again Using PhonePe — amount credited and debited again using phonepe

Address:560068

On 23 of Jan 2019 i made a payment to one shopkeeper and i used phonepe app to do that, i sent 2500 rupee to that guys and he received a message saying 2500 amount got credited but after few second backs the same amount got debited from his account and still the amount is in air, neither it has back credited to my account or nor to his account.
I got transaction history from him there was one transaction with upi/rev/{protectednumber}.. Updates,
Now the phonepe customer says, call to the respective bank because they got the confirmation message from the bank that the amount was successfully credited to the respective account... Let me ask this to shopkeeper guys if he tells (After sbi customer care talk) it was a mistake from a phonepe then, i won't take a second to uninstall this app. Thank you
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Feb 20, 2019
Updated by Urp15
This is the second time when I am posting my complaint ..I don't know whether I am going to get back my 2500 back or not but I will spread this like anything...I have been using other application from years but this is the first time when I got stuck by using this PhonePe app.I would recommend this app only if I am going to get back my money...its almost 1 month and still I did not get back my money ..Initially I was ask to wait a week time to get back the money but now...please help me PhonePe...Thank You
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