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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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258
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3209
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PhonePe reviews & complaints(3467)

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Website:Phonepe

The transaction was marked as successful but the amount was not credited to the receivers account yet. Please resolve the issue as i have to pay money on an urgent basis...
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V
Vikasofficial
from Delhi, Delhi
Mar 15, 2024
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Phonepe Account Inactive

Mera phonepe account inactive ho geya hai ab main us phonepe account activate karne ki koshish kar raha hoon lekin nhi ho rah Mera phonepe number [protected]
Please help Mera phonepe account activate kar dijiye phonepe account ka screenshot oppo mobile me tha par oppo mobile tutne ke karan phonepe account ka screenshot bhi nasht ho geya please sir mera phonepe account activate kar dijiye...
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R
raki04
from Chennai, Tamil Nadu
Mar 14, 2024
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Rent paid through credit card not credited to recipient account

Address:Chennai

Hello I paid my rent to my landlord using my credit card through Phonepe.

The transaction was successfull but the landlord haven't received the money.

Please do help me as i was unable to contact Phonepe customer care successfully....
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P
Pendiyala Sonthosh Sandeep
Mar 13, 2024
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Money Credited from Credit, Receiver didn't receive. Paid Rent

Address:3-125/44/4 Manikanta Nagar Colony Boduppal.

Dear Member,
Good Day!
My Self Sandeep Pendiyala, has paid rent to owner via Payrent rent option from My Credit card. On 09:19 PM IST 12-March-2024.
Transaction showed Successful, But Owner has that She didn't receive the amount to her Primary UPI account.

Here is the Successful Transaction ID:
NX24031221193968372453641.

Owner Phone Number : [protected]
MY Phone Number:...
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S
shubhangi Bagade
Mar 2, 2024
Mar 2, 2024
This thread was updated on Mar 2, 2024
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I cant connect with call centre representative who have knowledge of payment gateway installing software

Address:2/3 , Shreekrishna Darshan Bldg, Opp. Ritu paradise phase 1, Hatkesh Rd, Mira rd (E) 401107

Am Shubhangi - E Commerce portal like Amazon, Want to install Payment Gateway @ my portal. So required Quotation for it.
No representative connecting me for this query....
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N
nishant8851
Feb 13, 2024
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Unable to delete autopay from phonepe

I am writing to express my dissatisfaction with the inability to remove autopay from my PhonePe account for Ketto and Spotify subscriptions. I have been facing this issue for the past year, and despite numerous attempts to rectify the situation, the problem remains unresolved.

many times i created mutiple complaint tickets but didnt got any respond from phonepe support team...
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C
colsspatel
Feb 5, 2024
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Upi pin is not working

Website:phonepe upi app

I m unable to transfer money to other upi id and the phonepe app display message upi pin not linked to my bank account.

When i tried to reset/ change my pin the app did not a llow the same.

Screen shots of the same are attached

in phonepe app my indusind bank branch is shown as sohna road gurgaon ifsc indb0000316 which was my old bank branch

i have got my account transferred to...
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R
Raghuram 5804
from Wanaparthy, Andhra Pradesh
Jan 28, 2024
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Subject

Unfortunately I sent amount of ₹400 to wrong upi id.
Please do favour....
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S
Sajesh M
Jan 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rent Payment still pending

I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card.

The Rent Payment is still showing as pending and I need to make this transaction successful as soon as possible. Please check and confirm...
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I
itsHarsh
Jan 12, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
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Wallet balance not transferable

Wallet balance not transferable...
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V
Vins12
Jan 9, 2024
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Paid Rent through credit card

Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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N
noisyboii
from Vizianagaram, Andhra Pradesh
Jan 2, 2024
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Transaction payment

Address:Vepada mandal
Website:Phone pe

I sent 1545rs for unknown Upi id, so I want return back my money in my account...
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Y
y. Sreekanth
Dec 31, 2023
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Account Blocked due to security reasons

I got a message stating that my phonepe account got blocked. I have submitted required documents at their help page and raised a ticket. Now my ticke status is closed and response is still "Account blocked due to suspicious transactions" even after submitting the required documents mentioned at help help page. I haven't done any illegal transactions. Please help me with unblocking account.
Thankyou...
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V
VASANSI JAIPUR
Dec 28, 2023
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Failure payment deduct not receive back

On 10/12/2023 i make an payment of Rs.906.50 to INDIAN OIL CORPORATION LTD through PhonePe but Indian Oil not received this amount. I also complaint online to phonepe they said that amount will reflect in your account but i don't received till today.
please resolve asap.

UTR :[protected]
Rs. 906.50
Transaction Date : 10/12/2023
Time : 09:24 pm.

Manoj Kumar Pandey
+91-[protected]...
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A
AKULA RAVI KUMAR
Dec 20, 2023
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Money credit/debit issue

Address:hyderabd

On december 8 2023, Mr. phanindra mobile No.[protected] had transferred 4000 rupees on phonepe to Mrs Deepika (mobile No. [protected]) amount debited from the sender but amount not credited to deepika, issue raised on phonepe (ticket Id[protected] &[protected] still there is no resoponse about the complaint....
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D
Danish8321
from Muzaffarpur, Bihar
Dec 18, 2023
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Refund amount not received in the bank account

Refund amount against the transaction id T2310141340091653593417 is not received in my bank account...
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P
Pragyanand Yadav
Dec 16, 2023
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For money refund deducted while recharging ICICI Bank FASTag

I recharged my ICICI fastag recharge with Rs. 1500, and the transaction failed(showing processing), but money deducted from my bank account. I want the money back....
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M
Manoj Kashikar
Dec 13, 2023
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Regarding Phone Pe Payment

Sir i Have done one payment from phone pe to the merchant of Rs.792 on 22nd Nov 2023 at 8.08 pm. The transaction shows successful message with UTR[protected]. I also do online complaint with ticket no[protected] on 24 Nov 2023. It shows me status resolved. whereas the merchant said that he yet not received this amount. But the same amount is deducted from my account. Herewith i request you to please resolve this as early as possible. Thanking...
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P
prithviraj399
from Indore, Madhya Pradesh
Nov 20, 2023
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Recharge done via PhonePe but Tata Sky didn't receive the amount

Recharged Tata Sky with an amount of Rs 3144 on 12 September 2023 via the PhonePe app and the PhonePe team confirmed that the merchant has received the amount (Merchant Order ID: YPHW[protected]) but TataSky is says that they haven't received the amount yet.

Please either recharge this amount to my tata sky account as soon as possible or refund the same back to my account (phonepe).

PhonePe Transaction ID - T2309112339299572499834...
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Address:663 green city madhotal deen dayal ward jabalpur

Your phone phonepe account was deactivated on your request tap contact support if you want to active it again...
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