Madam/Sir,
I have ordered an Apple IPAD with key board bearing Order Id:SO[protected]IMA on behalf of State Bank of India.
In generated invoice Buyer’s GST Number has been mentioned as: 36AAAGS8577K1ZQ which is an invalid GST number
But, correct GST Number of SBI is :36AAACS8577K1ZQ.
It is C only in place of G. little correction required. Mails sent twice and contacted Customer service several times. No response to my mail. Representative from Customer service responded to send a soft copy of amended invoice with input of correct GST number in mail. But, neither mail received nor they are receiving calls also.Really, very horrible Customer service.
It is required for claim of input tax credit by SBI.
Please don’t cheat Customer for genuine deals. I fail to understand what is the problem to input correct GST number of purchaser. Is it a false invoice to evade GST ?
Hope to settle the issue at the earliest. Was this information helpful? |
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