[Resolved]  Ample Technologies — Wrong Invoice

Madam/Sir,

I have ordered an Apple IPAD with key board bearing Order Id:SO[protected]IMA on behalf of State Bank of India.
In generated invoice Buyer’s GST Number has been mentioned as: 36AAAGS8577K1ZQ which is an invalid GST number
But, correct GST Number of SBI is :36AAACS8577K1ZQ.
It is C only in place of G. little correction required. Mails sent twice and contacted Customer service several times. No response to my mail. Representative from Customer service responded to send a soft copy of amended invoice with input of correct GST number in mail. But, neither mail received nor they are receiving calls also.Really, very horrible Customer service.
It is required for claim of input tax credit by SBI.
Please don’t cheat Customer for genuine deals. I fail to understand what is the problem to input correct GST number of purchaser. Is it a false invoice to evade GST ?
Hope to settle the issue at the earliest.
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Jul 25, 2022
Complaint marked as Resolved 
Ample Technologies customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2022
Ample Technologies Customer Care's response
Dear Sir / Ma'am,

The mentioned Order ID does not pertain to us and we believe that the complaint has been erroneously marked to us.
Please close the complaint at your end.

Request you to also provide the contact details of the complainant so that we can cross check with him as well. Alternatively, you can reach the undersigned on[protected] for a quick chat / resolution.

Regards,
Krishnan R
Sr. Business Manager
Ample Technologies Pvt. Ltd.
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