Amron — Battery change

Address:	faridabad NIT5 Near Bank of Baroda
Website:	www.amaron.in

I bought Amaron Battery on 31st March 2018 . .on my warranty card it mentioned Alfa and it was also written that the warranty period for Alfa is 5 years and the same thing committed by the seller also while selling the same. BAIO107S303154 & BAIO117S327332
Now yesterday on 10th July 2020 I visited Faridabad. Amaron Pointand requested a service person to check the battery..
First of all his behaviour was very rude and he started shouting at where the battery brought it down to the basement office. I am not having time to come to the ground level and check the same.

After many requests he came to check and said your warranty period has expired and it was up to 31st March 2020.
I said on my warranty card it showed a warranty period of 5 Years. Then he took my card and went to the office after some time he came and said sorry we can not do anything please talk to customer care because the battery is 2 month or we will give you the buyback value and balance amount you have to pay and purchase the new one.

I informed that earlier my battery had been changed twice Didn't notice what they had fitted as replacement.

Please find the attached detail and consider the Lockdown period & replace battery as earliest.