Amaron Complaints & Reviews

Bought in Jun 27 2023
Warranty replacement period is till 3yrs.
However initially tey made excuse that I had lost warranty card hence they were not giving replacement. They had seend and agreed that battery was weak and it was not giving me back up with 100wattss load for more than 15mins.
SR no[protected]
Now theyy did load test and brought the battery voltage to 10.38v - abusve discharge to just show backup and...

HI

the details are here as follows :

Battery Was purchased on 1st November 2022.
Battery Brand : AMARON.
Battery Model : PRO BIKE RIDER AP-BTX9
Battery Si no, : BAC0222W401886
Dealer details : Om Sai Battery & Inverter,
Dealer Address : Shop No.3, Main 182 Bus Stand, Sukhbir Nagar, Delhi-81 (Near Jawahar Farm), Sukhbir Nagar, Delhi - 110081.

Kindly help...

**Date:** 04 September 2024

**Subject:** Complaint Regarding Defective Battery and Withholding of Warranty Card by Triveni Enterprises, Nagpur

Dear Sir/Madam,

I, Tanvi Shende, am writing to formally lodge a complaint against Triveni Enterprises, located near Hanuman Mandir, Papa Patel Complex, Wadi, Nagpur-440023, concerning a highly unsatisfactory and troubling experience I have had in relation to a battery purchase.

On 08 January 2024, I purchased an Amron Pro Bike Rider Battery (Model: ABR-PR-APBTZ5L, Battery Number: BAF0401Y104671) from the mentioned Triveni Enterprises. The shop owner assured me that the battery was covered by a 2-year replacement warranty and that any issues within this period would result in a new packed battery being provided.

However, after only 7 months, the battery started malfunctioning. On 16 August 2024, I visited Triveni Enterprises to claim a replacement under the warranty. Instead of replacing the battery on the spot as promised, the shopkeeper took the battery and issued a handwritten receipt, marked as a "Service Battery, " stating that it would be sent to the Amron Battery company. He then replaced my battery with an old one in my two-wheeler (Hero Destiny) and assured me that he would call me when the replacement battery arrived.

On 04 September 2024, I was contacted by Triveni Enterprises to collect my battery. Upon my arrival, the shopkeeper attempted to hand me an old battery, claiming it was new, which I recognized as false. When I requested a sealed new battery, as per the warranty terms, the shopkeeper rudely refused and escalated the situation into a quarrel, involving other individuals in the shop.

After further confrontation, the shopkeeper eventually handed over the battery to me but is now withholding the battery warranty card, stating that he will only return it if I replace the battery with him. This is not only unfair but also a direct violation of the warranty agreement and my consumer rights.

I find this behavior unacceptable and unprofessional. The shopkeeper's actions not only breach the terms of the warranty but also subject me to undue stress and inconvenience. I am now left without my warranty card, which is vital for any future claims, unless I comply with his unreasonable demands.

I am attaching all relevant documents, including the original purchase receipt, the warranty card (when it was in my possession), and the service receipt, for your reference. I request your immediate intervention to ensure that my warranty card is returned and that appropriate action is taken against Triveni Enterprises for this misconduct.

I am also filing a complaint with the local police station regarding the shopkeeper's behavior and the withholding of my warranty card.

Thank you for your prompt attention to this matter. I look forward to your swift response and resolution.

Yours sincerely,

**Tanvi Shende**

Mobile: [protected]

I have purchased 3 batteries but 2 batteries are low back up...

Hi Team,

After Installation battery/inverter is not working properly. It is been 15 days but no one came to our house and fixed the issue.

Please try to take it serious and fix the issue.

contact number: [protected]...

Dear All,

We've replaced car battery with Amaron and after 1.5 years car battery was having issue and under warranty. We have called up customer support after 3 days technician took the battery and confirmed it was a battery issue and battery will be replaced with the resolution time of 24 hours. He is not picking up the call since then and responding only when customer center number calls up to the technician and informs it will be done in 10 mins. It's been 4 days still no resolution.

Complaint Date: 15th March 2024
Amaron SR Number: [protected]
Technician/Engineer Number: +91-[protected] / [protected]
Location: HSR Layout, Bangalore

Dear Sir,
My Amaron battery was changed at (Annai Amaron battery (service) PANRUTI dealer)around 9.00 PM. It has warranty that is why it has been changed After fitting the battery in my wago bike, first it was started, then my bike was not started. I asked to check the battery. The person who worked in the Annai Amaron service, damaged my bike and abused me with vulgar words. He doesn't know how to behave with the customer.The bike was not started, So I came out of the Annai battery Service without starting the bike. I pushed the bike for 2 Kilometers around 9 .30 pm. I suffered a lot. I informed the same to Amaron customer care. So I request you to tell Annai Amaron panruti dealer not to indulge in these activities. I have already bought two car batteries from the same Annai Amaron service(mobile-[protected]). Here after I won't get Amaron batteries because of this incident.

I bought new car battery for my car on 18/01/2024. The new car battery was defective and not working properly. The dealer denied to replace the battery as it is in warranty period.
Copy of the Invoice as well as product id attached.
Kindly do needful.

Battery is not working, as I purchased battery for my bike 14.07.2023 and last 30 days it's not working.

Hemlata
[protected]

Poor service support from Amaron India. Have raised multiple complaints through customer support. Only SR request is getting raised and no one from Amaron comes to check the issues. Recent SR no is #JS23A00009128

Amaron CC SR. [protected]
NCH Grievance Number: 4876548

Today, Date: 01/09/2023

My name is Sandeep Dogra, I am using Amaron Battery of Model No. AAM-FL-00036B20L and Sr. No. CEG1305V101157. I have purchased this battery on dated 02/03/2021. Attached herewith the warranty card for your ready reference. Currently this battery is under warranty as per the warranty card.

Now, battery is having...

Dear team,

My car battery is dead,
Your distributor not any detail send me
Plz change my car battery on as soon as possible.
Thanks
Mob- [protected]

Amaron has the worst customer service
and its intention to cheat its customers
i bought amaron battery last 3 months ago
they have not given bill and they gave warranty card and the battery died in 3 months i lost warrenty and they are not replacing it
this is the worst behaviour kindly donot use Amaron
it is a cheating company

The same advice given by AMARON technician to change my HOUSE-WIRING when I gave complaint to AMARON customer care for my AMARON inverter not working properly.

The technician started telling that AMARON inverter runs on SINE WAVE but other manufacturer's inverters run on SQUARE-WAVE, etc etc reasons and ultimatly giving a wise advice to change my house-wiring - that's all.

I purchased it in dec 2022 and 6 months...

Hi, i have purchased amron invertor in feb 2023, before that i was using another invertor. after purchasing this amron invertor i called amron customer service and file a complaint because it was not working properly. some one name Vivek gupta from field, he called me at night around 8.00 pm and advised to do this and that for long time, after my many request he came and told that so and so problem and also advised to change the house wiring,...

Inverter and 150ah bettery use 17 minute only run

I was raised complaint on 6th July 23 but yet to be resolved the problems as of now
Also informed to your team we will be gone for consumer court

Regards

Sir, I am Nabin Gope from Rourkela, Odisha-769012... I have some grievance related to Amaron Battery ...in this regard I mailed to your customer care mail ID..but no response received from your side...it is requested to look into the matter for resolved my problem...my contact details are as under:
Mob:[protected]/[protected]
Mail: [protected]@gmail.com

When power is not there, inverter not holding charge properly even though it is under solar backup

I bought Amaron inverter and bettery 2 years ago but my battery was not working but werrenty is done 2 yerar 6 months but my warrenty card is lost how to clim