Dear Sir/Madam,
I am writing to bring to your attention a severe case of mental harassment caused by Angelone, a financial services provider, and the prolonged delay in refunding my latest fund request amounting to INR 150, 000 dated June 22, 2023 . The refund is due to my Bank of Baroda account since June 22, 2023. This refund request was made to pay for the tuition fees for my daughter for MBA. Due to the long delay and unnecessary folowups, I and my family has gone through mental trauma resulting into too much of agony and pain caused due to uncertainity.
Angelone's representatives have continuously evaded my requests for refund updates and have failed to provide any satisfactory resolution or explanation for the delay. This unjustifiable withholding of my funds has caused significant financial distress and mental anguish.
I implore you to urgently intervene in this matter and conduct a thorough investigation into the matter and take Angelone to task for the mental harassment caused by their oficers in unjustified delay in refunding my funds. Such unethical practices not only undermine investor confidence but also violate the principles of fairness and transparency in the financial market.
Through Angelone App, I withdrew 150, 000/- from my Angelone account id ie - MEKIA 1021 on June 22, 2023. Since, then I have been going Pillar to Post to have it resolved, but all in vain. I sent more than 50 emails to various ID's including attaching proof of my Bank account in BoB having received no funds from Angelone between June 22 till date. I have made scores of requests to [protected]@angelone.com and then escalated to concerned email id's with a hope that it will be resolved, but it has been 18 days and no progress is made. I made more than 30 frantic calls to Customer Serivce, all they could tell me, send me this proof, send me that proof and we have already refunded, so please check with your Bank. Check UTR with your Bank etc etc., but they never resolved the complaint. Kindly check few of the Case Ref No., I have received from Angelone - How does one even followup with so many different Case numbers[protected], 11175979, 11132429, 11146545 etc. etc, . Now, check the number of auto reponse numbers that got generated with various Case number, which they ask me to followup[protected], 11275004, 11376001, 1137448, 11314091, 11275005, 11206331, 11206623, 11206624, 11206331, 11206315, 11182230, 11175978, 11161457. etc. etc, . I have not attached my Bank statements as the email will be heavy, I can provide the same on request. Today, I lost complete TRUST in system and processes of Angelone as a company. The callous behaviour of Angelone officers as it is not their money. I kept appealing, please check the UTR with their Bank, it may have gone into some other account, and today ie on 10 July 2023, it was found true. I checked with Bank of Baroda - Adarsh Nagar branch, the amount has been credited into another account holder name - Babli - [protected] instead of crediting the amount in [protected] ( Vishal Chauhan). Now, how do I trust that my previous withdrawals which I requested were in my acount. I request your good office to order an ENQUIRY on Angelone and get the same checked and verified - July 16,[protected].93 January 6,[protected].59 March 4,[protected].65 June 22, 2023 - 150, 000 July 7,[protected] Sir, including the previous amounts, the total amount is close to INR 300, 000. ( I will check my bank account too, but I am not very sure of the same) I would like you to penalise Angelone bringing mental harassment to me and my family. I have been through a lot of agony and pressure and I request your good office to levy a penalty of INR 10, 00, 000 and my Principal amount fpor immediate refund into my account. This penalty should be imposed to ensure, Angelone employees should take customer requests seriously. May I kindly request your immediate action to ensure a prompt resolution to this matter, facilitating the release of my funds without any further delays.
Here are my details - Name of the Investor - Vishal Chauhan Bank Name - Bank of Baroda Account number - [protected] IFSC Code - BARA0ADAJAB Branch - Adarsh Nagar, Jabalpur My contact number - [protected] ( Incase it is not connecting, I can be reached on [protected] or on my email id ie - [protected]@redifmail.com) ++ I am looping Branch Manager of Bank of Baroda - Adarsh Nagar branch to immediately check if the account number [protected] is still ACTIVE and BLOCK the transaction, to stop misuse of my money. Yours faithfully,
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