1. (Kindly note that if the funds withdrawal request is placed before 5:30 pm funds will get transferred to your bank account on the same day after 7.30 pm. However, if the request is placed post 5:30 the funds will be transferred on the next day)
This is given to us from your side. We placed the request yesterday at 3:00 pm even before the market closed. Still the situation is same.The withdrawal is still pending
2. I am also attaching yesterday's margin statement for your reference. As we haven't used all the margin of 1st April still the funds are not cleared.
3. I am also attaching snapshots of the E-mail from 12th march where the situation was still same and we were unable to withdraw funds.
4. I still haven't got reply from your side. Kindly tell me how should we continue or i might have to think about changing platforms with you or even escalate the matters further.
I am attaching snapshots of all the points discussed.
E-mail id- fatemagai.[protected]@gmail.com
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