Annamalai University — Availability of provisional/convocation certificate and marklist

Sir, already contacted university multiple time and no one is responding. I need provisional/convocation certificate and marklist of my final year for the purpose of PG admission, my admission already rejected due to lack of availability of above documents. My Enrollment number is [protected].
Please kindly requesting to get it resolved as i want to take admission for the next batch. Thankyou in advance.