Annamalai University — Email/Phone Call not responding regarding Degree certificate and mark sheet

Address: Tirupur

I am writing to follow up for the fourth time regarding my request for a degree certificate and duplicate mark sheet. Despite my previous reminders and the auto-generated confirmation email acknowledging the receipt of my request, I have yet to receive any response or resolution.
Details of My Request:

Name: Valarmathi Mummoorthi
Enrolment No: [protected]
Nature of Request: Degree certificate and duplicate mark sheet
Summary of Previous Correspondence:

First Request: July 26, 2024
Second Reminders: July 30, 2024; August 1, 2024; August 6, 2024, August 7, 2024
Courier Details: AWB Number [protected]
Note: I have reattached the relevant documents for your reference.

As I have not yet received a response or resolution, I kindly request an immediate update on the status of my request. If this matter falls outside your department’s purview, please escalate it or forward it to the appropriate team or department.

Note: I am still unable to reach you via phone, as the number provided seems to be incorrect or is not being answered. Therefore, I am relying on email for communication.

Given the continued delay and the urgency of this matter, your immediate attention and resolution would be greatly appreciated.

Thank you for your prompt attention to this matter.