Annamalai University — Marked absent in result published online

ROLL NO [protected]: I have been marked absent in 3 subjects on result published on website. I have received Original TC from university. result was published on website on[protected] and i communicated to dde examination cell through email and attached all necessary documents. I received reply on 3rd jan and they told me to wait for 15 days but now it already has been more than a month. I sent multiple reminder and also marked dde director, examination cell, grievance cell, even after raising my complaint issue is not resolved till now.
I also tried to contact the examination cell through telephone but they dont even pick the call, i tried 2-3 hours continuously on daily basis for more than a week but they dont pick any call.
I tried to contact through mail as many are available on website but no response received.
kindly address the issue as solve at earliest.