Annamalai University — non receipt of provisional certificate and marksheet of final year of m.com (accounting & finance)

This is pratibha kochar, enrolment number:[protected], register no:193d9113n06242, course code:193, m.com (Accounting & finance)
I appeared for exam (Subject code : 620, exam code:193, register no:193d09113n06242) in december 2009 which i have cleared in this attempt. Results were declared but still i have not get the provisional degree certificate and final year marksheet. I have cleared my all fees also. Just i received the transfer certificate only. I am in urgent need of these two. I beg the department to give me a response. So please send my final year marksheet and degree certificate as early as possible in below mentioned address

My personal details are given below
Pratibha kochar
Enrolment no:[protected]
Register no:193d09113n06242
My address
Vivek vihar phase 2. Block:f. Flat:403
493/c/a g. T. Road (South) howrah : 711102
Fazir bazar
Email:pratibha. [protected]@gmail.com
I informed this issue by letter & lot of phone call but no response. I will be highly grateful i[censored] solve my problem and despatch my certificate and marksheet in above mentioned address.
Thanks
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