Ant Girl Collection — products not received even after a month

I had ordered a jumpsuit from antgirl collection.com. No delivery till now below are my order. Could you please help me get my refund.

Just to let you know — we've received your order #28027, and it is now being processed:

[order #28027] (December 30, 2019)

Product quantity price
Look at me jumpsuit
Size:
M
1 rs.350.00
Subtotal: rs.350.00
Payment method: only prepaid order cod is not available.
Total: rs.350.00
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