Anu Solar Power Pvt Ltd — After sales service not provided | |||
The company was working fine till 2 years back when they would call us and ask for servicing of the Solar Water heater. Now they have a website and a listed service number but they do not respond to customer service calls. I called the corporate office and the sales team they picked up the phone by mistake but as soon as they realized it was a complaint they stopped responding they gave me a cell number to call - head of customer service. That person is also not responding. Then on another service number someone said, we have now become supreme water heater, but the company still shows as registered in Peenya and has a website also. So has the company shut down or not? Now despite a small problem with the system we have no choice but to sell it and invest in a new system. This a racket so that people replace their solar water heaters regularly and their sales go up. They are a useless company, their product is okay but after sales service is pathetic. Please do not buy. The numbers you find on the web and on their website are totally non responsive, or they will pick up and mislead you by giving some other cell number which does not respond. Was this information helpful? | |||
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Comments
They just sell their worst products to people and so no service even if they don't work. Their products are worst as they don't even work. Please take some action
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