Apollo Clinic — Apollo Teleconsultation

I booked a teleconsultation with Urologist on 3rd of Feb 2021 and they asked me to make the payment post which Doctor will call me, so I made the payment. But Then at 2:30 PM when the doctor was suppose to call, the Doctor did not turn up and I got a call from the staff saying that Doctor is not well today so they are postponing the appointment for tomorrow. I agreed. Next day the same thing happened the doctor did not turn up and the staff told that doctor is not well so they are postponing the appointment for tommorow that is 5 feb 2021 at 2: 30 PM . Today again at 2: 30 PM doctor has not turned up and they are not even responding to my email . On call the staff who picked up the phone was looking new and did not know what to do . I asked him to cancel my appointment and refund my money for which he said he will check with his staff

I am totally diappointed with Appollo for such a shabby service and will recommend not to for Apollo . Go for Doctors where service first and payment later