Apollo Clinic Customer Care
Apollo Clinic
Customer satisfaction rating: 3%
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COMPLAINTS

Apollo Clinic Customer Care

Apollo Clinic

Address
33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase
Bangalore
Bangalore District
Karnataka
India - 560078
Landmarks:Near Big Bazar

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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12
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8

Mobile:
Mobile:
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17
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5

Customer satisfaction rating
3%
Complaints
59
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Apollo Clinic related photos (5)

Apollo Clinic Complaints & Reviews

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Apollo Clinic — billing issue - pos failed but still charged me

 Nabanish Sinha on Oct 17, 2019
This is to bring to your immediate notice and attention again that a transaction of rs.1000/- as doctor consultation fee of dr. Kasturi bhaumik for my patient mrs. Srinjana biswas ([protected]) done on 12th oct, 2019 at 4:03 pm at your salt lake clinic vide my indusind credit card number 4412 xxxx xxxx 2002 failed due to a callous power failure of your pos.
Since, i had already typed in my pin, indusind approved of the same but on power restoration of your pos, you denied and supplied me with the failed transaction slip (Please find attached your pos trnx failed slip).
Then i had...
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — mismanagement about slot timing and report delivery

 Mainak Nandi on Sep 24, 2019
Every single day they used to make me wait for hours for the consultation and they never deliver the report on time and again waste of hours time. They behave like it is pretty normal case. This is happening again and again. Yesterday i have done a hba1c on an urgent basis, as i had to meet doctor at 11:30am. They told me that reports will be available by that time and they given me appointment today 11:30 slot. I came on time, upon enquiring i found that report is not ready yet. As a result of that i have to wait till 12pm. Do they really think that it’s possible for a private company employees...
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — I want to complain about apollo clinic staff

 nikhilrai501 on Sep 20, 2019
I went to your gorakhpur apollo clinic for hiv, vdrl, hbs. Ag, tb tyyphoid, stool, urine and x-ray test i have given printed sheet and also sent email to them where all detailed are mentioned about the test, they charge the amount and they took 2 test tube blood, urine and stool, receptionist told me collect your report at 4pm. At mention time i have collected my report and show it to one of your dr (Md physician) and came at my home. At night 7pm i have started checking my all report, i have seen my tb tyyphoid repost is missing then i have called to clinic manager he said we forget to do the test...
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Apollo Clinic — illogical consultation charges

 dashsatya on Sep 11, 2019
Hi,

I just wanted to highlight on the consultation charges charged by Apollo clinic just to show the blood report which is prescribed by their clinic doctor.

I have visited your Apollo, Marathalli clinic on 7th Sep and consulted Doc Mr. Shekar S in medicine, I was suffering from fever so he prescribed me some medicines but since I was not feeling well again I visited on 10th Sep to doc Shekar again and he suggested to do some blood tests. I have done the blood test at your same Marathalli clinic on 10th Sep, your lab person said that report will only be available...
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Apollo Clinic — refusal of service

 Sudipta nandi mukherjee on Jul 19, 2019
Mr. Mohanlal mukherjee uhid fsod.[protected] was refused senior citizen discount by ms. Ruma chakraborty and ms. Anita das at apollo clinic sodepur. Also both of them was reluctant to speak properly and not even ready to provide service in need of emergency too. They were even trying to mislead us by saying that the charges are for collection when its already conveyed that no collection charges will be implied for resident of godrej prakriti....
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Clinic — refuse to supply medicine

 ARUNAVA MAHARANA on Jun 17, 2019
Dear Sir/ Mam,

I am very sorry to inform you that i am a regular purchaser of medicine for your Kaushallya Clinic of kharagpur, West Midnapur, West Bengal,
After provide doctor prescription they refuse to supply medicine. I am facing problem as my husband out of station and i am using NEXITO 10 for my treatment .
Please do the needful asap
Tumpa Maharana
[protected]...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Clinic — service and test result.

 Biman11 on Apr 27, 2019
Regarding the service of the garia br. At bansdroni area, i found very negative. I have deposited the amount at 8 am for my echocardiography on 23/4/19, my appointment was 12.30pm. Even around 2 pm, i have not called for the test. When i ask sister and as per him she has not got any documents from the reception desk and the respected doctor went out from his cabin. After i and my husband shouted to the floor manager & concerned receptionist then they take action & done my test around 2 pm.
But i found the result is absolutely wrong and the result of lvef 35%, on next day 24th i went to hyderabad...
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Apollo Clinic — expensive fees

 POOJA SHET on Apr 15, 2019
Pure money business here. Nurses are rude and doesnt respond for queries. Friday i consulted gynecologist and she suggested sono mammography and asked to consult with report next day. Friday expense: consultation fees 500/- and sono mammography 1250/-. Saturday to show report also i need to pay 500/- as consultation fees. Totally unfair and business over here. Not recommended....
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — apollo clinic doctor mr pulimerla sri krishna

 Srihari3d on Mar 3, 2019
Apollo clinic test laboratory has given wrong report against suger test and doctor pulimerla sri krishna has given 500mg heavy sugar tables. I have taken that tablets and i have admitted in hospital. Please take necessary action please. Apollo clinic nizampet hyderabad. Please take necessary actions. Apollo doctor and apollo hospital are not good and not safe....
Complaint comments  Read comments Complaint category Doctors

Apollo Clinic — improper commitment

 Ravi vaikar on Feb 16, 2019
During annual health checkup at nashik mumbainaka place on dated 16/02/2019,
I checkup at morning around 8:30 am, it very lendy and irritated process to testing, and staff was not properly management all patient, that why to delay time.
All my test completed at 12:30 pm, only one test is remaining i. E. Pmt, so ur staff requested come at 1:00 i. E after one our for completed to pmt test.
I come sharp 1:00 pm and staff are not managed actual time for test of pmt they are said some time will be required. That time very irritated and b, coz my lunch and other works are pending.
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — poor service of doctor

 Sarkoki on Jan 13, 2019
My baby born on 19th dec'18. On the day of discharge 22nd dec they said my baby has jaundice and needs phototherapy. Phototherapy given from 22nd dec night tiil the next day but till 23rd evening they are trying to take blood sample from my baby to test bilrumin level. They tried many times but they didn't get. Becoz of this i forced them to discharge both o[censored]s. Even blood group type of my baby also not checked till our discharge. Very worst service of paediatrician
Dr. Ekambaranath apollo hospital tondiarpet....
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — charging extra charge

 Shanu12389 on Nov 17, 2018
Dear sir/mam
As on dt 14/11/18 i had taken an appointment in apollo clinic gorakhpur, for the consulting the dr. For which 17/12/2018 dt has alloted and as patient not due to health problem forget to brought her appointment slip as all others details such as mobile no is with the patient, but here your clinic of gorakhpur is charging extra charge of rs-50/ for just a simple printout.
When asked to show the written treems and condition of company where company is asking for same charge they have no ans and started misbehaving with patient. The money taken by them on the name of second...
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Apollo Clinic — not received test report

 Prabina Kumar Mohanty on Nov 4, 2018
I sri prabina kumar mohanty gave my blood sample for test on 27.10.2018 at faridabad apollo clinc.
Sri ankit had told me that, once report will be ready, he will mail me the same.
After continuous follow up, there is no response.
I have already amde payment vide cash bill no. Cfar-ocs-4847 dtd.27.10.2018.
My uhid no-cfar.[protected].
Even not able track the report in online.

Kindly provide my report in following mail id.
[protected]@yahoo.co.in...
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Clinic — poor service and behaviour and 1 month delay in report handover

 sourav205 on Oct 31, 2018
Apollo clinic, barasat where i had gone for health check-up. I have undergone tests and doctor check up. A prescription has been provided with immediate medicines that need to be taken. But citing no reason, the apollo clinic has been refraining from giving me the test reports as well as the prescription. The situation stands at, i donot have the test reports, donot know what my condition is and moreover, i am not able to buy the medicines which i was told by the doctor, are critical and related to cholesterol and liver ailments. So i foresee a health risk here as due to the policies not disclosed...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Clinic — 3rd class service and rude behaviour

 Amarjyoti Deka on Aug 5, 2018
Dear sir,
I am regularly done my routine last 3-4years check up in apollo clinic ulubari, ghy. But staff behaviour is very rude and everything is unorganised. Doctors are not coming timely and main and most important thing is reciptist and supporting staff behaviour is very rude every time.
Imidiately resolve the the issue. I have very unsatisfied with appllo clinic ulubari.
Regards,
Amarjyoti deka
[protected]
Patient name-mohidhar deka...
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — customer guidance and facility

 ganesanv57 on Jul 15, 2018
I brought my wife for health check up for HDFC life pre medical check up requirement to Velachery clinic, So crowded and no chairs to get seated and no courtesy extended by any of your staff at least to senior citizens .
It took more than 30 minutes after giving the filled in form to call us for registration . Then we went for blood test -- iy happened without any complaint
But no one guided us about the tread mill test -- Wife was waiting without having break fast ( diabetic ) -- Then shouted at reception-- then only they arranged the tread mill -- By the time we went for breakfast...
Complaint comments  Read comments [2]Complaint category Insurance

Apollo Clinic — staff misbehaviour at putlighar amritsar

 kushaal mahajan on Jun 28, 2018
Hii
I m kushaal mahajan from amritsar. I m regular customer in apolo clinic at ganga building putlighar amritsar. Last night dated 27.06.2018 i m going to buy an injection but staff was not interested to entertain me. Don't know why. I m shocked. I told to another staff then he said there is a heavy rush. But when i saw which customers are comes in clinic after i entering and the staff deals first them. I m very sad about this that how the staff is ignore me. But why they ignore me don't know why....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Clinic — I am complaining about staff behaviour

 Soumya10 on Jun 16, 2018
In barasat apollo clinic - staffs are very bad, impolite, totally wasting of time, in doctor's room always a lady had appeared, there is no privacy, it is important for some dieses, it was very pathetic service, they were behaved like a animal, receptionists are provide poor service, they do not know time value, please reject or ignore barasat apollo clinic opposite of fire brigade....
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Clinic — delay in report

 Suryaprakash2108 on Jun 9, 2018
Hello,
My name is suryaprakash rai, i have done my pre medical checkup on 19 may 2018 and now it's 09 june 2018 it's around 21 days and my report is still pending.
They are giving date after dates and so filthy behaviour. I have never seen such pathetic service. They are so irresponsible for there duty.
Because of there delay my offer letter is pending.

Worst clinic in india......
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — misleading staff

 Arpit Gupta on May 28, 2018
Cons-
Receptionist are not trustworthy, not providing correct info
Long waiting time
Less staff
Docs not on time

Went for full body check up for my mother on 5th may 2018. Before going to clinic and before making the payment, verified with the receptionist "laxmi" whether all the tests could be conducted today itself and she said yes. But after doing the payment another receptionist said that currently ophthalmologist doc is on holiday for another 4 days and they don't have any dietician in their clinic so they will not do it. But when i asked them to...
Complaint comments  Read comments Complaint category Hospitals

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