Apollo Clinic Customer Care
Apollo Clinic
Customer satisfaction rating: 4%
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53
COMPLAINTS

Apollo Clinic Customer Care

Apollo Clinic

Address
33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase
Bangalore
Bangalore District
Karnataka
India - 560078
Landmarks:Near Big Bazar

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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8
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7

Mobile:
Mobile:
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14
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3

Customer satisfaction rating
4%
Complaints
53
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Apollo Clinic Customer Care related pictures (2)

Apollo Clinic Complaints & Reviews

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Apollo Clinic — service and test result.

 Biman11 on Apr 27, 2019
Regarding the service of the garia br. At bansdroni area, i found very negative. I have deposited the amount at 8 am for my echocardiography on 23/4/19, my appointment was 12.30pm. Even around 2 pm, i have not called for the test. When i ask sister and as per him she has not got any documents from the reception desk and the respected doctor went out from his cabin. After i and my husband shouted to the floor manager & concerned receptionist then they take action & done my test around 2 pm.
But i found the result is absolutely wrong and the result of lvef 35%, on next day 24th i went to hyderabad...
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — expensive fees

 POOJA SHET on Apr 15, 2019
Pure money business here. Nurses are rude and doesnt respond for queries. Friday i consulted gynecologist and she suggested sono mammography and asked to consult with report next day. Friday expense: consultation fees 500/- and sono mammography 1250/-. Saturday to show report also i need to pay 500/- as consultation fees. Totally unfair and business over here. Not recommended....
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — apollo clinic doctor mr pulimerla sri krishna

 Srihari3d on Mar 3, 2019
Apollo clinic test laboratory has given wrong report against suger test and doctor pulimerla sri krishna has given 500mg heavy sugar tables. I have taken that tablets and i have admitted in hospital. Please take necessary action please. Apollo clinic nizampet hyderabad. Please take necessary actions. Apollo doctor and apollo hospital are not good and not safe....
Complaint comments  Read comments Complaint category Doctors

Apollo Clinic — improper commitment

 Ravi vaikar on Feb 16, 2019
During annual health checkup at nashik mumbainaka place on dated 16/02/2019,
I checkup at morning around 8:30 am, it very lendy and irritated process to testing, and staff was not properly management all patient, that why to delay time.
All my test completed at 12:30 pm, only one test is remaining i. E. Pmt, so ur staff requested come at 1:00 i. E after one our for completed to pmt test.
I come sharp 1:00 pm and staff are not managed actual time for test of pmt they are said some time will be required. That time very irritated and b, coz my lunch and other works are pending.
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — poor service of doctor

 Sarkoki on Jan 13, 2019
My baby born on 19th dec'18. On the day of discharge 22nd dec they said my baby has jaundice and needs phototherapy. Phototherapy given from 22nd dec night tiil the next day but till 23rd evening they are trying to take blood sample from my baby to test bilrumin level. They tried many times but they didn't get. Becoz of this i forced them to discharge both of us. Even blood group type of my baby also not checked till our discharge. Very worst service of paediatrician
Dr. Ekambaranath apollo hospital tondiarpet....
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — charging extra charge

 Shanu12389 on Nov 17, 2018
Dear sir/mam
As on dt 14/11/18 i had taken an appointment in apollo clinic gorakhpur, for the consulting the dr. For which 17/12/2018 dt has alloted and as patient not due to health problem forget to brought her appointment slip as all others details such as mobile no is with the patient, but here your clinic of gorakhpur is charging extra charge of rs-50/ for just a simple printout.
When asked to show the written treems and condition of company where company is asking for same charge they have no ans and started misbehaving with patient. The money taken by them on the name of second...
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — not received test report

 Prabina Kumar Mohanty on Nov 4, 2018
I sri prabina kumar mohanty gave my blood sample for test on 27.10.2018 at faridabad apollo clinc.
Sri ankit had told me that, once report will be ready, he will mail me the same.
After continuous follow up, there is no response.
I have already amde payment vide cash bill no. Cfar-ocs-4847 dtd.27.10.2018.
My uhid no-cfar.[protected].
Even not able track the report in online.

Kindly provide my report in following mail id.
[email protected]
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Clinic — poor service and behaviour and 1 month delay in report handover

 sourav205 on Oct 31, 2018
Apollo clinic, barasat where i had gone for health check-up. I have undergone tests and doctor check up. A prescription has been provided with immediate medicines that need to be taken. But citing no reason, the apollo clinic has been refraining from giving me the test reports as well as the prescription. The situation stands at, i donot have the test reports, donot know what my condition is and moreover, i am not able to buy the medicines which i was told by the doctor, are critical and related to cholesterol and liver ailments. So i foresee a health risk here as due to the policies not disclosed...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Clinic — 3rd class service and rude behaviour

 Amarjyoti Deka on Aug 5, 2018
Dear sir,
I am regularly done my routine last 3-4years check up in apollo clinic ulubari, ghy. But staff behaviour is very rude and everything is unorganised. Doctors are not coming timely and main and most important thing is reciptist and supporting staff behaviour is very rude every time.
Imidiately resolve the the issue. I have very unsatisfied with appllo clinic ulubari.
Regards,
Amarjyoti deka
[protected]
Patient name-mohidhar deka...
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — customer guidance and facility

 ganesanv57 on Jul 15, 2018
I brought my wife for health check up for HDFC life pre medical check up requirement to Velachery clinic, So crowded and no chairs to get seated and no courtesy extended by any of your staff at least to senior citizens .
It took more than 30 minutes after giving the filled in form to call us for registration . Then we went for blood test -- iy happened without any complaint
But no one guided us about the tread mill test -- Wife was waiting without having break fast ( diabetic ) -- Then shouted at reception-- then only they arranged the tread mill -- By the time we went for breakfast...
Complaint comments  Read comments [2]Complaint category Insurance

Apollo Clinic — staff misbehaviour at putlighar amritsar

 kushaal mahajan on Jun 28, 2018
Hii
I m kushaal mahajan from amritsar. I m regular customer in apolo clinic at ganga building putlighar amritsar. Last night dated 27.06.2018 i m going to buy an injection but staff was not interested to entertain me. Don't know why. I m shocked. I told to another staff then he said there is a heavy rush. But when i saw which customers are comes in clinic after i entering and the staff deals first them. I m very sad about this that how the staff is ignore me. But why they ignore me don't know why....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Clinic — I am complaining about staff behaviour

 Soumya10 on Jun 16, 2018
In barasat apollo clinic - staffs are very bad, impolite, totally wasting of time, in doctor's room always a lady had appeared, there is no privacy, it is important for some dieses, it was very pathetic service, they were behaved like a animal, receptionists are provide poor service, they do not know time value, please reject or ignore barasat apollo clinic opposite of fire brigade....
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Clinic — delay in report

 Suryaprakash2108 on Jun 9, 2018
Hello,
My name is suryaprakash rai, i have done my pre medical checkup on 19 may 2018 and now it's 09 june 2018 it's around 21 days and my report is still pending.
They are giving date after dates and so filthy behaviour. I have never seen such pathetic service. They are so irresponsible for there duty.
Because of there delay my offer letter is pending.

Worst clinic in india......
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — misleading staff

 Arpit Gupta on May 28, 2018
Cons-
Receptionist are not trustworthy, not providing correct info
Long waiting time
Less staff
Docs not on time

Went for full body check up for my mother on 5th may 2018. Before going to clinic and before making the payment, verified with the receptionist "laxmi" whether all the tests could be conducted today itself and she said yes. But after doing the payment another receptionist said that currently ophthalmologist doc is on holiday for another 4 days and they don't have any dietician in their clinic so they will not do it. But when i asked them to...
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — no parking facilities for patients at clinic

 Pratiktulu on Mar 21, 2018
Today i went at applo bansdroni clinic for a doctor visit of my wife. I went there with my bike.. There is no parking board in the gate of the clinic showing no parking inside.. There is also no parking in front of the gate also, that i came to know after kolkata traffic police fined me 200 rupees for that.
I meet in charge of bansdroni clinic mr sourav panda, as per him applo clinic have no responsibility of parking.. It means what ever the condition of patient they have to biyer the fine for parking at non parking zone and then do the treatment at the applo clinic at bansdroni..
I...
Complaint comments  Read comments [1]Complaint category Hospitals

Apollo Clinic — same test rate differ from one clinic to another clinic

 86.kkishore on Jan 15, 2018
For the same test like nt scan and double marker test i inquired in apollo clinic kormangla and kundalahalli and rate was differ from 2000/- for both test whereas in kormangla over all they told me 5200/- approx and in kundanahalli they told me 3600/- approx, when i asked why then they started its new rate and i have complaint about this also in head office hyderabad by phone to customer support. I am not sure what they are going to do....
Complaint comments  Read comments Complaint category Hospitals

Apollo Clinic — package rate for health checkup

 Badrinath Nouduru on Nov 11, 2017
Enquired package for health checkup on 10th nov 2017 at 7 pm and i was told 4380 and when i go over there on 11th nov 2017 the front office said there is a increase and i need to pay 300 rs more. They have accepted that they have not updated prices in system and hence i need to pay. Is that right? If i were in ur front office position i will bear from my pocket. Hence i did not got check up at ur clinic at apollo nizampet hyd and u lost a customer...
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Clinic — careless staff and misleading clients

 Hemanth Sandur on Aug 17, 2017
I had taken an appointment with paediatrics on 17th august 11-30am at jpnagar 7th phase clinic. I did call them and confirmed about this visit n the staff said doc would come to clinic once we are here. I was there in clinic with my sick son at 11-40am n waited for 40 mins. To my surprise staff balakrishnan lied bluntly saying that doc waited till 11-45 n left. Such an unprofessional staff who sensnsely lie when am there n clinic on time. These staff are unfit to run clinic and that's why i see the clinic empty most of the time. Please ensure this is not done to others who come in sick n had to...
Complaint comments  Read comments [1]Complaint category Hospitals

Apollo Clinic — vitamin d3 report pending

 Abir roy on Aug 8, 2017
On 30th july 2017 i jayeeta roy given blood for lft & vitamin d3 test, they told us you collect your report after five days. Till now after so many follow up they don't give me any answar about that report.

Address of the apollo clinic:
207, n. S. C. Bose road, kolkata - 700040.
Phone no.- [protected]

My cash bill no.- ald131258
Date - 30/7/2017 time: 10.19 a. M.

My mobile no.- [protected]...
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Clinic — Misleading / after losing sample of my daughter

 brije11 on Jul 9, 2017
Dear sir/madam,
I submitted two urin sample for routine and uril culture on 3rd july in apollo clinic marathalli branch bengaluru.
I got the routine report on 4th july and i showed it to my doctor. I was told on same day that it will take three more days for urin culture report to come.

I went to apollo clinic on saturday 8th jul 2017 at aroun 2-2.30pm. There first i was told whether i have submitted only one or two sample. Then they checked their own record which shows that i have submitted two sample.

After around 1 and half hour of interogation and...
Complaint comments  Read comments [2]Complaint category Hospitals

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