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Apollo Clinic — COVID-19 RT PCR result not provided after 72 hours

I gave sample for COVID-19 RT PCR on Friday, 21 Jan 2022.

I was informed that result will be available in 48 hours and Apollo 24/7 app shows it would be available by Sun 23 Jan 2:30 PM.

I made repeated call to customer care yesterday and today to get the reports. Each time they informed in 2 hours it would be done. I have spend more than 3 hours talking to them, asking to provide a correct time when they can provide reports. I have not received it yet.
Do I need to repeat the test with another lab?
Please just let me know, if you cannot provide same.

Order ID : #[protected]
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