Apollo Clinic — Payment Refund

Address: Koramangala, Bangalore

I regret to write the mail to you that, on 20th September 2021 morning around 8 am myself and my father visited your Apollo clinic Koramangala, Bangalore for Lipid profile and fasting sugar test for my father.
My father name- Gyanaranjan Das
So we have booked and made the payment of Rs.2100/- at the reception for test. But due to my father over fasting the lab sample collector refused to take the sample and asked to come tommorrow. Because on 21st morning we had planned to go out of station so I request the receptionist to cancel the order. Then she cancelled the order and told you will get your refund within 48 hours on your original payment mode. But today 28th September 2021 yet I have not received the refund and 2 times I have visited the Apollo clinic they are not responding. I request the concerned to please look into the matter and refund the amount at the earliest.