Apollo Clinic — service and procedure

Address:

Kolkata, West Bengal

On 19 dec 2019 i have booked my appointment for bthcg for home collection but i needed the report by 3 pm which i already conveyed while giving the blood sample and they confirmed they will give the report but they delayed the report and when i called on the given mobile number by them no one answered the ph for 2 hrs and this was really trouble some later my doctor requested to add progestrone to same sample the lab confirmed it can be done but the clinic told me that first i have to prepay for the test and then only they will ask lab to proced and i work far off i had to ask my freind to send her staff and get the payment done in cash as you guys dont accept online transfer and they told me report will be given next day evening and when i went collect the report again the report was not ready and apollo just lied to me and pathetic service false commitment. I will make a complaint in consumer forum also