Apollo Clinic — Unfair charging of fees

Hi Team,

I visited Dr Rupa Sharan Ganguly in your Newtown clinic on 10th Apr 2021. Doctor advised us to get few tests done. We did all the test and booked our follow up appointment for 17th April (within 7 days). On 17th April my appointment was cancelled at the last moment through a SMS stating that Doctor will not come. I was given a appointment for 24th April. I visited your Newtown clinic again on 24th Apr and they charged me Rs. 800 as full consultation fees.
The reason they gave me that since I was visiting after 14 days I need to pay full fees even for showing reports.

This is an act of shame and cheating with patients. As you can see above I did not delay my second visit rather your clinic delayed it and then they charged me 100% fees.

This is a shame for Apollo clinic and I will never ever visit or recommend your service to anyone.

Regards
Manoj