[Resolved]  Apollo Hospital — Forcefully admitted patients in hospital

Address: Golden Nest Dept. Sect 18 Ulwe.

On 27th May My sister Sumalatha Surve has undergone uterus removal surgery by Doctor Bindhu. As she was doing good she got discharged on 30th of May.
Yesterday she had pain in her left leg & a slight temprature. So her husband has spoken to Dr Swati ( Asst Doct Gynac) . She told to bring Sumalata to hospital in Emergency. As when we brought her in Apollo. Emergency dept Doctor Prashant Shetty, he was not ready to listen us as we came here only to meet her Gynac Doctor but he moved her to Emergency ward & without investigating & informing the concerned Doctor [ BINDU & Doctor Piyush Jain under him her treatment of Thrombosis was going on) they have taken her CBC, Xray & Doppler Sonography of leg. all reports were normal but she has been forcefully admitted in hospital. Pls look into this & kindly help u asap.

Note : She came to hospital to meet her Doctor for pain, than why she has been rushed to Emergency ward & than admitted. All her Doctors are sitting under one roof & my sisters Thrombosis & Uterus treatment was done is same hospt. Than why Emergency dept Doctor has done all this...inorder to take money & harras patience & her family.

Need ur help🙏
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Jul 7, 2024
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
May 31, 2024
Updated by Sunita Natraj
On 27th May My sister Sumalatha Surve has undergone uterus removal surgery by Doctor Bindhu. As she was doing good she got discharged on 30th of May.
Yesterday she had pain in her left leg & a slight temprature. So her husband has spoken to Dr Swati ( Asst Doct Gynac) . She told to bring Sumalata to hospital in Emergency. As when we brought her in Apollo. Emergency dept Doctor Prashant Shetty, he was not ready to listen us as we came here only to meet her Gynac Doctor but he moved her to Emergency ward & without investigating & informing the concerned Doctor [ BINDU & Doctor Piyush Jain under him her treatment of Thrombosis was going on) they have taken her CBC, Xray & Doppler Sonography of leg. all reports were normal but she has been forcefully admitted in hospital. Pls look into this & kindly help u asap.

Note : She came to hospital to meet her Doctor for pain, than why she has been rushed to Emergency ward & than admitted. All her Doctors are sitting under one roof & my sisters Thrombosis & Uterus treatment was done is same hospt. Than why Emergency dept Doctor has done all this...inorder to take money & harras patience & her family.

Need ur help🙏
May 31, 2024
Updated by Sunita Natraj
Sorry EMERGENCY DEPARTMENT DOCTOR name is Prasad Roundel. Pls take necessary action & help us.
Verified Support
Jun 04, 2024
Apollo Hospital Customer Care's response
Namaste Sir/Madam,

Greetings from Apollo Hospitals, Chennai.

Kindly provide the below mentioned details to proceed further

1. Patient Name
2. Patient’s UHID
3. Hospital branch name

Thanks & Regards
Apollo Hospitals, Chennai
 
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