Apollo Hospital Customer Care
Apollo Hospital
Customer satisfaction rating: 41%
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325
COMPLAINTS

Apollo Hospital Customer Care

Apollo Hospital

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Address
No. 21, Greams Lane,Off. Greams Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Fax:
Fax:
+91 44 2829 4429  

Customer satisfaction rating
41%
Complaints
325
Pending
0
Resolved
133
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Apollo Hospital related photos (30)

Apollo Hospital Complaints & Reviews

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Apollo Hospital — stitches forgot after surgery negligence of apollo staff

 epuru3005 on Mar 22, 2019
My name is anitha devi e, patient-id (ac[protected]i have taken traetment surgery in apollo specialty hospital on[protected], teynampet, chennai
when the time of surgery hospital people not fallowing care of patient of sticting the wounds
in the surgiicalpart not stitched properly went another hospital taken treatment
apollo hosp cheated the patient charging more without providing the properly facility
aollo hospi is worst hospital hos people eating the money but they did not provide any service

apollo cheating the patients taking the money more but not...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — staff behavior

 nishant panda91 on Mar 21, 2019
Rude staff and nurse in charge. They we're arguing regarding the visiting hours in ward.

They misbehaved and said the rule is only one attendent which we accept as apollo rule. But that should be same for everyone. I have been observing in the same room where me and my father weekend staying many people were coming and going for the other attendent.

Is this how it works? Discrimination against patients of other states?...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — apollo hospital dr. misbehave and irresponsibility.

 Vivek2006 on Mar 20, 2019
My self vivek kumar, My son (IP Number : DELIP247851, UHID: APD1.[protected] ) was admitted from 8 march to 16 march 2019. My son was not passing stool since last two day. Doctor shree Vineet Bhushan advised to nurse Reena to apply supp. Glycerine. She did not apply properly, I saw after 5 minuts that glycerine came out. I again told the nurse to apply again. She denied and told to apply yourself. I tried to apply but the glycirine came out three times. I told again to nurse to call the doctor. After that Dr. Astha (PAEDIATRIC ) came at around 7:30 PM and remain stand outside the ward. I met her...
Complaint comments  Read comments Complaint category Doctors

Apollo Hospital — wrong injection administered

 Agalya Palanisamy on Mar 12, 2019
I am female taking fertility treatment at apollo hospital international ltd, ahmedabad. I am currently in medicated cycle with letrozole with usg monitoring. On usg scan dt feb 25, 2019 doctor advised me with hmg injection to improve my endometrial lining. But the pharmacist in apollo hospital has given me hcg injection due to carelessness. I was given the wrong injection. Finally all our money, time and efforts went in vain. My treatment didn't yield pregnancy. Am emotionally shattered. How come a hospital of such reputation can so care less with patients. Its life threatening and didn't expect...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — complaint about security staff jagdesh singh

 web dell on Mar 12, 2019
Visit the apolo international hospital gujarat today on[protected]. We are facing here language problem, we are besically from south so.. My wife unable to speak hindi.. So i sleep with her in emergency ward. Now month 9th pregnant women her. With out any concern, security staff misbehave name of security of appolo to my wife at the night time around 2:00 am - 2:30 pm. If it was multispeciality hospital then ok but very bad experience with patients and patient relatives also for rural type little information centre it is very high for middle class people. And comes and gone many times. So feeling...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — regarding mri report

 Apurba Naskar on Mar 11, 2019
Dear sir/ madam,
I am mr. Bipadbhanjan mondal (Op number-op4465988) from west bengal had clear my mri on dated 09.03.2019 at 18.16 time. But didn't get my mri report. Many times i have came to your representative on their reporting time but didn't get my report. It's essential to submit to doctor. Please check and give me my report as soon as possible.

With best regards,
Bipadbhanjan mondal...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — unprofessionalism

 El Marak on Mar 2, 2019
It is with utter regret that I would like to bring to your notice that one of the doctors in Apollo Gauhati by the name of Dhruva Jyoti Choudhury from the Nephrology department is ill-mannered and behaves in a manner not professional. The incident dates back to 27th of February 2019 when I had inquired about my patient at the hospital. He was rude while replying and I feel a little uncivil. Many doctors that I have come across in Apollo Hospitals are really well mannered and professional but it is not so in the case of Dr. Dhruva Jyoti Choudhury. I would be obliged if the Management kindly looks...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — excess charge for vitamin d complete test

 Birupakshy on Mar 2, 2019
As per the mobile app the cost of vitamin d complete test is rs1400/-. But on 23rd feb. Rs1940/- each has been charged from me and for my wife for the same test. Please look into and arrange to refund the balance amount of rs1080/-.
My (B panda) id odb1.[protected]
Wife (S. Dash) id orb1.[protected]

Regards

Birupakshya panda
Mbl [protected]...
Complaint comments  Read comments [1]Complaint category Hospitals

Apollo Hospital — staff is not attending the queue

 Prihesh Jain on Mar 1, 2019
As from the morning 1.30 pm we are waiting for the appointment of dr robert mao at apollo hospital chennai main block he is not mainting the queue of the patient and in the middle of that is giving attendence to other patient whose name is also not in the list, so after giving the fees and maitaining the queue why we are getting trouble kindly maintain the policies of your hospital otherwise it's hampers in your reputation....
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — medvarsity online misguided by medvarsity and requesting for changing of course from critical care medicine to fellowship in emergency medicine.

 Hari Hkr on Feb 16, 2019
Medvarsity online — misguided by medvarsity and requesting for changing of course from critical care medicine to fellowship in emergency medicine.

I am dr. Harikrishnarajan. D contacted medvarsity for emergency medicine courses.
I got a call from medvarsity once registered my mobile number and email id.
I spoke with medvarsity and enquired about two coarse
1. Emergency medicine
2. Critical care medicine
Medvarsity employee said both are same and no difference expect the training experience.
This happened in november.

Recently...
Complaint comments  Read comments Complaint category Education

Apollo Hospital — nerve puncture while drawing blood

 Ravi-Darshankar on Feb 4, 2019
I have visited apollo hospital bannerghatta road bangalore for health check (Aehc) on 30/01/2019, i wanted to inform you all about the malpractice happened while drawing of my blood. I have experienced high electric shock during the procedure, informed they said normal.

Now i am getting continuous burning pain like an electric shock when i touch the nerve or hold/lift any material. This negligence is intolerance, please let me know what can be done further.

Please let me know how it can be rectified and re-pair of my nerve, waiting for your answer.

Hospital...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — health credit balance not received

 [email protected] on Jan 31, 2019
It's very painful to inform you that i am your customer since 2 years at garia branch (13022) in kolkata
My apollo advantage card number is "[protected]" and register mobile number is [protected]. I have some problem regarding to my health credit on last month of 31/12/18... Actually my bill amount of rs:3395/- and my hc bal is : 352/- on that day... For hc bal is adjusted to my bill amount your apollo staff was sending a otp... But i never got a otp code and my hc bal is -25/- shown. So i have to pay full amount of rs: 3395/-... That means currently my hc bal should be rs:352+ 10% of rs: 3395/-...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Hospital — pharmacy division

 Radha K Nair on Jan 23, 2019
2 days back i have approached Apollo hospital pharmacy in OMR for the monthly refill. All medicines excepts Cetanil T20 is available. The pharmacist told me that they arrange it. Asked me to call on [protected] and given the name as Mr. Wilbert. When i called he asked to call today. As per his advice today again I called and he is kind of shouting at me. My UID is 10.[protected]. I seriously believe that this person is not fit for customer interaction. Any way thanks for the "Support" and "Attitude" shown to clients like us. I seek an answer why your staff acting so weird. if he is unable to source...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Apollo Hospital — birth certificate

 kaliradha23 on Jan 23, 2019
Hi team,

This is kalivaradhan r living in chennai.

My baby boy born in chennai appolo cradle child hospital in karapakkam chennai.

He was born on 09/feb/2017.

Today i have given the declaration form to the hospital and requested them to update my son name in corporation.

Hospital have taken my request and provided the below contact details to follow up.

[protected] — >vijayaraghavan

While doing the follow up call. Mr vijayaraghavan intimates that it is not his responsibility and the respective...
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — wrongly treat with fracture [Resolved]

 shipra agrawal on Jan 18, 2019
In the month of january 2019, we went in appollo hospitals maduarai for my 6 years sons pain and swelling in elbow. They sent us for the x ray and before looking any reports of the x ray, they put plaster in my sons hand very tightly because of that he got some injury in side portion of thumb and felt very uncomfirtable. After 3 days we went to other local orthopedic and he remove his plaster and said he is absolutely fine and no need to put plaster. He gave hime medicine for selling for 2 days only.
Appollo hospitals charged too much from the petients and did not give genunine advice..
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — dr. r r das, apollo hospital guwahati [Resolved]

 Son Joda on Jan 16, 2019
I visit Dr. R R Das of Apollo Hospital Guwahati for the treatment of my left hand as it was paining for a month and also I have difficulties opening my finger. He doesn't look my hand properly and prescribed some blood tests which are irrelevant to my problem and inform that he can suggest medicines only after getting the reports. I paid him ₹700 and done all the tests worth of ₹8000 and when showed those reports he suggest me to take vitamin tablets and told he couldn't find the issue with my hand and told that it would cure itself. So, I request the hospitals authority that for running your...
Complaint comments  Read comments Complaint category Doctors

Apollo Hospital — I am complaining about my treatment with doctors ananth kumar [Resolved]

 Ejaz51 on Jan 16, 2019
We went to doctor ananth kumar for checkup for gastric problem and he checked the lab reports (Endoscopy) and didn't tell me a single word and provided the medicine for 1 months. I taken the same meditation but after facing the ame issue again i went to the doctor ananth kumar and he checked the same old report and saying that you have mild hernia and advise for one more endoscopy test. However he can tell the same thing on 1st checkup but he didn't spoke up. Unnecessary cheating patients. Moreover he didn't speak a single word during his treatment and only proving medicine how the...
Complaint comments  Read comments Complaint category Doctors

Apollo Hospital — overcharging for tb treatment

 2112harsh on Jan 12, 2019
I am currently undergoing treatment for tb in apollo hospital, jasola (New delhi). Although, i keep hearing that treatment for tb is free in india. But here i am already paying 1500 rs for every sitting with doctor, also they have asked me to get a culture test done which is almost costing me 25, 000 rupees.
I understand that free treatment is offered in government hospitals only, but at the same we should also check that private hospitals are not fooling the customers.

Hoping a revert....
Complaint comments  Read comments Complaint category Hospitals

Apollo Hospital — consultant fees twice

 Anweshareshmi on Jan 12, 2019
My uhid is aghl [protected], i visited dr arnab basak on 28.12, he prescribed me some tests. I did these at apollo hospital, i got all the reports on 05.01. I made an appointment with dr 04.01 to show all the reports on 05.01. On that day dr's secretary told us that we have pay again consultant fees to show him reports. I didn't delay any day. Then how a dr can claim twice consultant fee? I went to show him the reports what he prescribed and i didn't delay any day.. How can he do so? If he claims to go prescribe tests and to go through the reports then what a layman can do? I want money back for...
Complaint comments  Read comments [2]Complaint category Doctors

Apollo Hospital — axis bank employee chit me [Resolved]

 Ghadigaonkar Dipika on Jan 11, 2019
The employee name manila sharma in axis bank she give me apollo policy and she said i got wallet money in my policy so i can use this wallet when i go in apollo hospital but when i go there is no any facility in that hospital i paid that whole amount she make me fool what should i do i call her but ignore me no she ignore my phone calls take my complaint and give my whole refund money...
Complaint comments  Read comments [1]Complaint category Insurance

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